Commercial Lines Account Manager

Built on meritocracy, our unique company culture rewards self‑starters and those committed to doing what is best for our customers. Brown & Brown is seeking a Commercial Lines Account Manager to join our growing team in Carpinteria, CA.

• Oversee assigned book of business in accordance with Brown & Brown policies and procedures.
• Organize, prioritize, and manage work for an assigned portion of the book of business, providing day‑to‑day direction to Technical Assistants.
• Partner closely with the Producer to develop new business opportunities, deliver high‑level renewal support, and participate in client‑facing renewal and new business meetings.
• Prepare midyear coverage reviews and create proactive communications that enhance the client experience and strengthen account retention.
• Review renewal submissions, coordinate underwriting information requests, and submit quotes.
• Create proposals, initiate renewals (bind, binders, invoice, bind letter), and manage policy processing.
• Handle new business processing: draft applications, submit for quotes, prepare proposals, and manage binders.
• Coordinate mail processing and client, company, and Producer requests (receive, coordinate, process).
• Handle routine calls in the Producer’s absence and answer questions regarding client coverage and limits.
• Manage accounting requests and claims.
• Perform policy checking, including preparation and review of the Schedule of Insurance and final audits.
• Coordinate certificates of insurance, order MVRs as needed, and review the Suspense list.
• Follow up with the Producer to ensure the Insurance Coverage Review Checklist is completed timely.
• Train new Technical Assistants on policies and procedures.

• Active P&C License.
• Bachelor’s Degree (preferred);
  High School Diploma acceptable.
• 1‑3 years’ experience in a similar position (preferred). A high school diploma and any relevant experience is also acceptable.
• Proficient with MS Office Suite.
• Exceptional telephone demeanor and strong client service skills.

$90,000.00 – $ annually.

• Health:
  Medical, Rx, Dental, Vision, Life, Disability.
• Financial: ESPP, 401(k), Student Loan Assistance, Tuition Reimbursement.
• Mental Health & Wellness:
  Free mental health services, enhanced advocacy.
• Paid Time Off, holidays, preferred partner discounts.

Brown & Brown is an Equal Opportunity Employer. We are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging motto. We believe in providing a workplace where everyone can thrive.