Rental Representative

Top Drive is a fast-paced, action-packed workplace with a focus on excellent customer service. We provide a happy and positive work environment in which the competence, motivation, and involvement of our employees are recognized and rewarded.

We are looking for a friendly, energetic, and reliable Rental Representative to support our team. Our rental team is responsible for renting our vehicles and selling our products and services, while providing customer satisfaction. This includes listening to, and identifying customer needs, answering questions, processing rental agreements and providing a friendly and efficient check-out/ check-in process.

• Assisting our customers with existing and new reservations
• Advice on pricing, vehicle categories, insurance policies, additional products and services
• Perform vehicle inspections upon check-out and check-in
• Resolve customer related issues
• Maintain contact with customers by answering emails, chats and phone calls

• Service orientated attitude
• Minimum MBO education preferably EPI Hospitality Management
• Excellent written and oral communication skills
• Fluent in English and Spanish, Papiamento and Dutch are a plus
• Preferably experience in customer service or similar function
• Valid driver's license, with at least 3 years of driving experience
• A team player but can also work well independently
• Ability to work in a fast-paced environment and under pressure
• You are flexible (no 8 to 5 mentality) and available to work weekends and holidays
• Familiar with computer applications

• Competitive salary
• Vision insurance
• Dental insurance
• Personal accident insurance
• Benefits and bonuses
• Growth opportunities