AV Service Technician

Job Summary

We seek an AV Service Technician to solve and troubleshoot audio, visual, controls, and security equipment in residential and commercial locations. Our Lead Technicians regularly interact with clients while representing the Daisy brand and develop trusted relationships, helping to enhance their lives through technology.

• Read and interpret blueprints, diagrams, floor plans, specifications, and operational/product manuals.
• Manage all aspects of support including end‑user training, troubleshooting, and follow‑through on escalation of issues.
• Collaborate on problem‑solving in both installation standards and provide challenges and successes during weekly team meetings.
• Travel to various job sites; use hand and power tools safely; maintain company‑issued tools, equipment, and vehicle.
• Interact with builders and other industry professionals in addition to clients.
• Communicate daily with the project manager about the progress of the project.

• High school diploma or equivalent.
• 3‑5 years of AV/Networking /Technology Integration experience.
• Control4 certification.
• Motivated to learn new technologies and processes.
• Exhibits strong management and leadership skills; capable of leading and motivating others.
• Can pass a drug screen and background check.
• Possess a valid North Carolina driver’s license and access to a reliable, insured motor vehicle.
• Able to independently lift items up to 50 pounds.
• Capable of sitting, standing, and kneeling for extended periods of time.

• We offer flexible, life‑friendly scheduling.
• May be required to work overtime.

• Competitive compensation based on experience and skillset.
• Medical, Vision, and Dental insurance.
• 401K plan.
• 2 weeks of paid vacation.
• Paid sick time.
• Paid holidays.
• Bring Your Own Device stipend.
• Reward program offering exclusive discounts on entertainment, gifts, theater, etc.
• Laptop & peripherals.
• Flexible schedule.
• Free uniforms.
• Opportunity for advancement.

We are a smoke, alcohol, and drug‑free environment. This includes our buildings, vehicles, and job sites and/or when wearing our apparel.

We are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.