Family Centered Treatment Specialist

Immediate interview available! After applying, watch for a text and email invite to complete a short AI‑powered interview through our partner, Take2 — it's fast, flexible, and helps move you through the process sooner.

Some careers are just jobs. This one is different. At Pinnacle Family Services
, the work you do every day has a real and lasting impact on children and families who need it most.

For over 30 years, we've provided evidence‑based therapeutic foster care and behavioral health services to at‑risk youth across North Carolina and South Carolina — specializing in serving children who have experienced trauma, loss, abuse, or neglect. Our approach is trauma‑informed and relationship‑focused, because we know that healing happens through connection.

When you join Pinnacle, you're not just joining an organization — you're joining a community of professionals who show up every day because they genuinely believe in this work.

Pinnacle Family Services is part of Health Connect America
, a COA‑accredited family of behavioral health brands serving children, families, and adults across nine states. That means you'll have the close‑knit culture and mission focus of a team that's been doing this work for decades, backed by the resources, clinical infrastructure, and organizational support to help you do it well. Every program across our network shares the same commitment — compassionate, client‑centered care that meets people where they are and walks alongside them toward something better.

Come make a difference and grow with us.
Health Connect America Family of Brands
If you're someone who believes that real change happens in real life — not just in an office — this role was built for you.

• Deliver Family Centered Treatment services primarily in home and community settings, meeting families where they are — literally and figuratively
• Guide children and families through the four phases of the FCT model, helping them set goals, build skills, and move toward sustainable well‑being
• Serve as a central point of coordination for each family's Treatment Team, collaborating with medical, behavioral health, school, and community partners to ensure seamless, whole‑person care
• Develop, implement, and continuously refine individualized Service Plans in partnership with the families you serve
• Connect families to community resources, referrals, and aftercare supports that extend the impact of treatment beyond your time together
• Maintain timely, accurate documentation in the Electronic Health Record, keeping records that reflect the quality of care you provide
• Participate in Quality Assurance activities that help make our programs stronger for every family we serve

This is community‑based work, which means a flexible schedule that accommodates families' lives. Like most roles serving children and families in the community, this position includes 24/7 on‑call availability for crisis support — because sometimes families need a steady, trusted voice outside of regular hours. In practice, crises don't define the day‑to‑day experience but knowing you're there when it counts is a meaningful part of the impact you make in this role.

FCT Certification is required for this role and must be completed within one year of hire. Pinnacle supports you every step of the way — through structured checkoffs, e‑learning trainings, and a team that's invested in your professional growth. Becoming FCT‑certified isn't just a requirement; it's a credential that sets you apart in the field.

• Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families, or in a non‑Human Services field with a minimum of four years of experience working with youth or families
• Current FCT Certification is a plus, though not required — we'll help you get there
• Must meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis
• Must have a valid driver's license and access to a fully insured, private form of transportation

• Retention Bonus — earn up to $2,000…