RN - Oncology Referral Specialist
Job in
Carroll, Carroll County, Iowa, 51401, USA
Listed on 2026-09-12
Listing for:
Stanthonyhospital
Full Time
position Listed on 2026-09-12
Job specializations:
-
Healthcare
Job Description & How to Apply Below
- Receives, processes, coordinates, and tracks incoming and outgoing referrals for Medical Oncology, Radiation Oncology, and Infusion Therapy, ensuring referrals are complete, accurate, and routed appropriately.
- Serves as a primary point of contact for referral-related communication among patients, referring providers and offices, Cancer Services providers and staff, and other departments.
- Reviews referrals and supporting documentation to identify medical records, pathology reports, imaging, laboratory results, insurance information, or other documentation necessary for clinical review and scheduling.
- Obtains and coordinates missing referral information with referring offices and other healthcare organizations to facilitate timely review and access to services.
- Enters and maintains accurate referral information and documentation within the electronic health record and other applicable systems.
- Monitors referral status, outstanding documentation, scheduling progress, and referral turnaround times and follows up as necessary to facilitate timely completion.
- Communicates referral status and next steps to patients, referring offices, providers, and internal staff as appropriate.
- Collaborates with scheduling and clinical staff to facilitate timely appointments based on established clinical criteria, provider direction, clinical urgency, and provider availability.
- Coordinates with appropriate departments and staff regarding insurance requirements, prior authorization needs, and other payer-related requirements associated with referrals and planned services.
- Facilitates the availability of necessary medical records, imaging, pathology, laboratory results, and other clinical information prior to the patient's appointment.
- Collaborates with Medical Oncology, Radiation Oncology, Infusion Therapy, Navigation, Social Services, and other departments to promote efficient patient flow, continuity of care, and an effective patient experience.
- Maintains referral tracking tools and assists with monitoring referral volumes, turnaround times, trends, and other performance measures.
- Identifies referral workflow barriers, delays, and opportunities for improvement and participates in the development and implementation of processes, procedures, and performance improvement initiatives.
- Maintains knowledge of applicable payer requirements, referral processes, organizational policies, and regulatory requirements affecting referral coordination.
- Provides Registered Nurse coverage and clinical support within the Medical Oncology clinic based on departmental and patient care needs.
- Performs nursing assessments and evaluates patient symptoms, concerns, and clinical status within the RN scope of practice and established departmental protocols.
- Reviews provider orders, established treatment plans, laboratory results, and other clinical information as appropriate and communicates findings requiring provider review or follow-up.
- Coordinates patient care and treatment needs with providers and other members of the healthcare team.
- Provides patient and family education regarding treatment, medications, symptom management, follow-up care, and other clinical needs within the RN scope of practice and established protocols.
- Responds to changes in patient condition and urgent clinical situations, initiates appropriate nursing interventions, and escalates concerns to the provider or other appropriate clinical resources.
- Performs and/or coordinates laboratory testing and other clinical services in accordance with provider orders, organizational policies, and established procedures.
- Communicates with providers, pharmacy, infusion staff, laboratory, imaging, and other departments as necessary to facilitate safe, timely, and effective patient care.
- Documents nursing assessments, interventions, patient education, provider communication, and follow-up accurately and timely in the electronic health record.
- Provides compassionate, professional, and responsive service to patients, families, referring providers, and internal customers.
- Maintains patient confidentiality and complies with HIPAA, organizational policies, applicable regulatory requirements, and professional standards of practice.
- Demonstrates effective organization and prioritization while managing multiple referrals, patient needs, deadlines, and competing priorities.
- Participates in departmental meetings, education, training, and professional development activities.
- Supports…
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