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IT Field Engineer — End-User & Network

Job in Carroll, Carroll County, Iowa, 51401, USA
Listing for: Sharp Brains Solutions
Full Time position
Listed on 2026-07-18
Job specializations:
  • IT/Tech
    IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR
Job Description & How to Apply Below
Position: IT Field Engineer — End-User & Network Support

Sharp Brains Solutions is seeking IT Incident Technicians to identify, troubleshoot, and resolve issues within the organization’s IT infrastructure. This role focuses on logging incidents, diagnosing hardware and software problems, and providing timely updates to end users using an incident management system.

The position emphasizes maintaining IT hardware inventory in Service Now, supporting Windows devices, and collaborating with internal teams across global offices.

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