Receptionist, Administrative​/Clerical

At R&R Build and Design, our Receptionist plays a vital role in shaping the first impression of our company, ensuring smooth day-to-day operations, and delivering a welcoming experience for every client and visitor. This role supports the entire team by managing front desk operations and administrative functions while upholding R&R’s commitment to excellence, professionalism, and client satisfaction.

You will be the face of R&R — the first point of contact for clients, vendors, and partners. Your warmth, organization, and reliability help create the seamless, professional environment that reflects our reputation as a premier design/build firm.

• Greet and welcome all clients, visitors, and vendors in a warm and professional manner.
• Answer and route all incoming calls, take accurate messages, and respond to general inquiries.
• Manage scheduling and coordinate appointments for internal team members and clients.
• Handle incoming and outgoing mail, packages, and deliveries.
• Maintain accurate records, filing systems, and data entry across office platforms.
• Keep the front desk, lobby, and common areas clean, organized, and presentable.
• Assist the sales, design, and production teams with administrative support as needed.
• Draft and send correspondence, follow-up emails, and internal communications.
• Handle confidential client and company information with professionalism and discretion.
• Coordinate with internal departments to ensure smooth day-to-day communication and scheduling.
• Support the marketing team occasionally with administrative tasks, social media coordination, or event logistics.
• Help identify and communicate scheduling conflicts, client concerns, or office needs proactively.
• Contribute to refining front desk and office processes to improve overall efficiency.

Professionalism & Presence – Represent R&R with a polished, welcoming demeanor at all times.

Communication – Clearly and warmly communicate with clients, vendors, and team members — both verbally and in writing.

Organization & Planning – Maintain a structured, detail-oriented approach to scheduling, records, and daily office operations.

Team Collaboration – Work cooperatively with all internal departments, supporting a respectful and efficient work environment.

Client Focus – Make every visitor and caller feel valued, heard, and taken care of from the first point of contact.

Attention to Detail – Ensure accuracy in messages, scheduling, data entry, and all client-facing communications.

Work Ethic – Dependable, punctual, and willing to take initiative and ownership of the front desk experience.

High school diploma or equivalent; associate’s degree

Minimum 1–2 years of receptionist, front desk, or administrative experience preferred

Proficiency in Microsoft Office (Word, Excel, Outlook); ability to quickly learn and adapt to company-specific scheduling software

Experience managing multi-line phone systems

Strong written and verbal communication skills

• Experience in a design, construction, or professional services environment preferred
• Team-oriented, self-motivated, and punctual

• Integrity
• Quality
• People
• Legacy