Student Assistant - Accessibility and Testing Services

Job Summary

The Student Assistant supports the day‑to‑day operations of the Office of Accessibility and Testing Services by assisting with testing services, front desk support, and general office tasks. This role serves as a welcoming first point of contact and helps ensure a positive experience for students, faculty, and visitors.

This position requires strong communication skills, reliability, attention to detail, and a commitment to providing respectful and inclusive service to all students. Student assistants work under the supervision of full‑time staff and follow established office procedures to support a smooth and organized environment.

• Assisting with test proctoring for students using the Testing Center, including students with accommodations and other approved testers
• Providing basic support to students by answering questions and directing them to appropriate staff for assistance with accommodations or services
• Supporting front desk and administrative tasks such as check‑in/check‑out processes, answering phones, and maintaining organized testing and office spaces

• Previous leadership experience or campus knowledge
• Must have attended the University of West Georgia for one full semester
• Must be enrolled in a minimum of 6 credit hours
• Must have and maintain a minimum 2.0 GPA

• Ability to sit and/or stand for extended periods while working at a computer and/or assisting students
• Ability to stand, walk, and light lifting (up to 25 lbs)
• Ability to work in a fast‑paced environment with frequent student, staff, faculty, and visitor interactions

• Prior experience in a customer service or campus office environment
• Strong interpersonal skills and a friendly, professional demeanor
• Comfort using basic office technology (email, scheduling systems, scanners)
• Ability to stay calm and organized in a fast‑paced environment
• Interest in supporting students and promoting an inclusive campus environment

• Resume
• Cover Letter
• Class Schedule

• Basic communication and customer service skills
• Attention to detail
• Reliability and punctuality
• Ability to follow directions and maintain confidentiality
• Basic computer and organizational skills
• Willingness to learn and work as part of a team

Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating eligibility for employment with the University of West Georgia as determined by the university in its sole discretion; confirmation of the credentials and employment history reflected in your application materials, reference checks; and, if applicable, a satisfactory credit check. Applicants may be subject to a pre‑employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (USG). The Board of Regents prohibits discrimination on the basis of an individual's age, color, disability, genetic information, national origin, race, religion, sex, or veteran status (“protected status”). No individual shall be excluded from the participation in, denied the benefits of, or otherwise subjected to unlawful discrimination, harassment, or retaliation under, any USG program or activity because of the individual's protected status;

nor shall any individual be given preferential treatment because of the individual's protected status, except that preferential treatment may be given on the basis of veteran status when appropriate under federal or state law.