Client Manager

Introduction

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

At Gallagher, we’re all about building relationships and making a difference. As a Client Manager, you’ll be at the heart of our mission to help clients protect what matters most. You’ll manage a portfolio of clients, ensuring they get the best solutions for their needs. This is your chance to join a team that values collaboration, innovation, and integrity.

• Build and maintain strong client relationships.
• Manage day-to-day account activities and ensure client satisfaction.
• Collaborate with internal teams to deliver the right solutions.
• Identify opportunities to expand services and coverage.
• Support Account Executives and Broker Producers as needed.

• Bachelor's degree and 3 or more years client coordination and/or claims management experience

OR

• High School degree with 8 or more years client coordination and/or claims management experience.
• License required.
• Able and willing to travel approximately 25% of the time.

• Experience in account management, risk management, or a related field.

• Excellent verbal and written communication skills.
• Able to quickly determine critical issues.
• A knack for building relationships and understanding client needs.
• The ability to explain complex issues in simple terms.
• A proactive approach to solving problems and finding opportunities.
• A collaborative mindset and a commitment to doing what’s right.

#LI-MB1

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

** The benefits summary above applies to fulltime positions. If you are not applying for a fulltime position, details about benefits will be provided during the selection process.**

to review our U.S. Eligibility Requirements

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

We see inclusion as a conscious commitment and diversity as a vital strength. By embracing…