Engineer, Lead Solutions

Engineer, Lead Solutions

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions.

The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to developing innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live.

How will you power what's possible?

Location:

Carrollton Headquarters

Job Summary:

Southwire is seeking a Lead Solutions Engineer who will drive the growth initiatives of Southwire in servicing the high volume of data centers, energy storage systems, microgrids, industrial, OEM and utility customers end users in North America and internationally. The successful candidate will have in-depth knowledge of a variety of complex engineering applications. They will have commercial experience and be proficient in ideating, designing, and implementing commercial-scale service solutions.

A Lead Solutions Engineer will translate customer needs into technical solutions, bridge the gap between sales and engineering. Work with customers to understand their challenges, design optimal solutions using Southwire products/services, and ultimately help guide the sales process with technical expertise. Collaborate with both the engineering and product management teams to improve solutions based on customer feedback.

Responsibilities include aligning engineering activities with company objectives, driving the specification within the relevant market trends. Interface directly with customers, host in-depth product training, and lead troubleshooting efforts while partnering with agents, distributors, inside & outside sales, operation, and product management to deliver value-add solutions to electrical designers, electricians, general & electrical contractors, engineers, project owners, and EPCs.

Key Responsibilities:

• Provide deep technical knowledge about the company's products and services, demonstrating their capabilities and benefits to potential customers.
• Drive the specification process for current and emerging markets.
• Identify customers' technical pain points during the life cycle and translate them into new engineering solutions.
• Identify and drive specification differentiation between Southwire and competitors.
• Lead/guide complex technical conversations around Southwire new products and services.
• Interpret electrical/mechanical diagrams, which include system accessories, to provide the best-in-class solutions.
• Develop and launch novel service solutions that meet customer needs, while considering factors like cost, value-add, feasibility, and scalability.
• Promote Southwire's brand through videos, whitepapers, webinars, customer presentations and serving as a thought leader in industry.
• Lead codes and standards development activities and drive specification through the adoption of new requirements.

Required

Education & Experience:

• Bachelor's Degree Specialized Degree:
  Electrical/Mechanical Engineering
• 8-11 Years of Experience Field(s) of Expertise:
  Electrical Systems Power Design Digital Twins Engineering: application support and/or product engineering experience in the wire and cable, power, utility, manufacturing, or electrical industry. Product engineering: design, development, launch and commercialization.

Preferred

Education & Experience:

• Master's Degree Specialized Degree:
  Electrical/Mechanical Engineering
• 12-14 Years of Experience Field(s) of Expertise:
  Experience in Data Centers, Energy Storage Systems (ESS), Microgrids or Utility product installation.

Preferred Licenses and

Certifications:

• Proficient in Codes & Standards: NEC, ASTM, UL, CSA, IEEE, ICEA, NEMA.

Spans of Control:

• Does this role Manage Southwire Team Members:
  No
• Travel Domestic travel up to 50% of time
• Physical Requirements:
  
  Driving - 25% of time Standing - 25% of time Sitting - 25% of time Walking - 25% of time

Working Conditions:

Office Laboratory Plant/Warehouse Floor Job Site Equipment Hard Hat Computer/Keyboard Safety Glasses Safety Vest Power Tools

Competencies:

• Action Oriented Balances Stakeholders Collaborates Customer Focus Nimble Learning Plans and Aligns Skills Systems Development Life Cycle Cross-Selling Lead Generation Process Improvement Electrical Engineering Strategic Thinking Rapport Building Customer…