Insurance Specialist - Patient Financials

Overview

The Insurance Specialist is responsible for the follow up of all accounts within the commercial accounts receivable, which includes all contracted and non-contracted commercial, VA, Tri Care and specialty insurance plans. This position requires thorough knowledge and understanding of most commercial billing requirements. Experience using Availity, United Healthcare, Cigna and other payer portals, along with Epic experience is a plus. This position also requires excellent customer service skills and attention to detail.

Two years hospital Patient Accounts experience desired.

• Education:
  
  High School Diploma or GED
• Experience:
  
  Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.
• Licenses and
  
  Certifications:
  
  None Required

No supervisory responsibilities

• Two years experience in insurance billing or insurance collections, and patient contact in a hospital, clinic, or physician office. May substitute customer service, teaching, sales, collection, or other occupations, which require control of conversation, heavy detail, and ability to negotiate and compromise when necessary
• Ability to work closely with others, and function as a team member
• Ability to analyze and prioritize workloads
• Proficiency in spelling, business letter writing, and medical terminology
• Knowledge and experience with Internet, Word, and Excel
• Ability to be assertive without being abrasive
• Good verbal communication skills
• The ability to understand and work within multiple applications and systems. Both internally and externally.