Business Office Manager

3107 Timberlake Road
Vestavia Hills, AL 35243

Position Location: The Birches on Maple – Carrollton, Georgia

The Birches on Maple is a premier senior living retirement community dedicated to creating a welcoming, warm environment for the residents who call our community home. We offer competitive pay, a comprehensive rewards program, and a true team environment. If you are looking for a challenging and highly rewarding career, we want to hear from you!

• Assist in the administration, selection, employment, discipline, and discharge of all personnel in accordance with administrative policy.
• Coordinate training for new and existing employees.
• Maintain associate timecards, submit payroll to HR, and maintain other employment records as necessary.
• Perform management duties in the absence of the Executive Director.
• Oversee the functions of the business office, including assisting with marketing functions, conducting community tours, coordinating billing, accounts receivable and payable processing, and making bank deposits.
• Participate in planning and implementing strategies established for the efficient and effective operation of the community.
• Post ledgers and balance and reconcile individual resident accounts.
• Ensure efficient operations and compliance with the financial goals established in the approved budget.
• Assist in the development of Operating and Capital Expenditure Budgets for the community.
• Maintain a close liaison with residents and their organizations and communities, staying informed of their desires and requirements.
• Serve as principal telephone and office receptionist as necessary during business hours.
• Perform other duties as assigned by the supervisor.

This position reports directly to the Executive Director and is expected to perform independently while exercising good judgment. The role supervises, directs, and reviews the work of the Concierge(s) and is responsible for participating in performance appraisals, disciplinary actions, and employment decisions.

The ideal candidate will have:

• A Bachelor’s degree in Hospitality, Health Care, Business Administration, or a health‑related field required;
  Master’s degree preferred.
• A minimum of three (3) years of managerial experience, preferably in accounting, bookkeeping, or office management.
• Senior living, health care, or hospitality experience preferred.
• The ability to perform physical requirements throughout the workday, including sitting, standing, walking, climbing stairs, reaching, bending, stooping, crouching, kneeling, grasping with both hands, and fine manipulation.

• Competitive pay
• Great benefits including medical, dental, vision, life insurance, and more
• Excellent growth and advancement opportunities
• Generous Paid Time Off (PTO) and Holiday Pay programs

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Hired candidates will be required to successfully complete a criminal background check, provide valid references, complete a pre‑employment drug test and physical, and provide proof of employment eligibility. EOE.

Equal Opportunity Employer, including disabled and veterans.