Licensed Practical Nurse; LPN Triage Phone Nurse General Surgery - Surgical Group Job Carrollton area,Georgia USA,Nursing

Position: Licensed Practical Nurse (LPN) Triage Phone Nurse General Surgery - Surgical Group (Days)

Licensed Practical Nurse

Responsible for assisting the physician in clinical care of all patients to include patient assessment, planning, intervention and evaluation. Will also have general responsibilities to assist in the day-to-day clinical operations of the office.

Education

See License/Certification Requirements

Experience

Six months of related experience

Licenses & Certifications

* Georgia Licensed Practical Nurse or Multistate Nursing License
* Healthcare Provider (CPR) or must be obtained within 30 days of hire.

Qualifications

* Completion of an accredited School of Nursing program and current licensure by the State Board of Nursing required.
* Experience in medical practice preferred.
* Medical practice preferred. Clinical rotation time considered.
* Must be capable of dealing tactfully and effectively with patients, family members, other employees and physicians.
* Must maintain high degree of confidentiality.
* Must possess the cognitive ability to understand patient's medical records, physician's orders and medical orders to be communicated to patient, hospital and/or other physician.
* Must possess the sense of discipline to work in accordance with accepted clinical standards.
* Prior experience performing X-rays and EKG's is preferred. (Not required for Pediatric LPN position)

Area of Responsibilities

* Customer Service
-Participates in patient satisfaction initiatives. Demonstrates excellent customer service skills Communicates effectively with patients and management regarding service recovery opportunities. Works together with other team members to achieve Office and System customer service goals
* Development
-Maintain and update level of skill for pertinent medical assistant duties Participates in continuing education Participates in the development of new programs (ex: Process Improvement, Quality Initiatives)
* Patient Care - Demonstrates competency in patient care. Maintain patient's safe passage in and out of the clinic, and ancillary services. Greet, assess and interview patients. Review present medications, allergy history, chief complaint, and brief interrogation of complaint. Update medication list and current problem list Obtain past medical and surgical history, family history, social history, vital signs. Anticipate needs of patients, and the doctor under whom I work.

Prepare and assist patients for examination, treatment, or procedure by medical staff. Monitoring of patient during examination, or procedure. Administers injections, performs phlebotomy and/or lab testing, wound care, suture removal, etc. as directed by provider. Supplies patients with medication samples as instructed by provider. Obtains referrals and pre-certifications as necessary. Acts as a liaison between provider and patient. Explains medications, side effects, treatments, diets, diseases and disease processes.

Communicates with patients over the telephone, provides tests results, answers questions, responds to messages in a timely manner, and provides clear documentation of this communication in the patient's record. Maintains patient confidentiality.
* Safety
-Maintains working knowledge of medical equipment and removes faulty equipment from use as necessary. Participates in safety programs
* Teamwork
-Works well with others and functions as a team player. Offers ideas and solutions for issues that affect the team and work area. Stocking and ordering of supplies as needed Maintains patient care areas. Participates in the training and skills development of new LPN's and/or medical assistants. Assists in other areas of the office as necessary
* May be responsible for handling of medications to include: maintaining proper inventory on hand, ordering from approved distributor, and receiving medication orders from the distributor by timely checking-in of the medications to ensure proper storage and handling for the maintenance of the integrity and security of the medications. May be responsible for properly documenting the wastage of medications, monitoring and reporting the wastage.

This includes the monitoring and proper disposal of expired medications. May be responsible for resolving and/or reporting medication errors. May be responsible for the reconciliation of medication charges and credits.
* Other duties as assigned.

Compliance Statement

Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.