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Warranty Cancelation-Reserves Automotive Dealership

Job in Carrollton, Dallas County, Texas, 75011, USA
Listing for: FIVE STAR CHEVROLET LLC
Full Time position
Listed on 2026-09-21
Job specializations:
  • Accounting
    Office Administrator/ Coordinator, Accounting Assistant, Accounts Receivable/ Collections
Salary/Wage Range or Industry Benchmark: 42000 - 58000 USD Yearly USD 42000.00 58000.00 YEAR
Job Description & How to Apply Below

Description

Five Star Chevrolet is looking for a detail-oriented and organized Warranty Cancellation & Reserve Specialist to join our dealership team. This position plays an important role in processing warranty and vehicle service contract cancellations, tracking refunds, maintaining accurate records, and supporting our F&I and Accounting departments.

Benefits
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Paid time off
  • Employee discounts
  • Opportunities for growth and advancement
Responsibilities
  • Process warranty and vehicle service contract cancellations.
  • Review contracts and cancellation requests for accuracy and completeness.
  • Submit cancellation requests to warranty and service contract providers.
  • Track cancellations and customer refunds from submission through completion.
  • Follow up on outstanding refunds and resolve discrepancies.
  • Maintain accurate records of cancellations, refunds, and reserve balances.
  • Reconcile warranty and service contract accounts.
  • Assist with month-end accounting and reserve reconciliation.
  • Work closely with F&I, Accounting, Sales, and Service departments.
  • Communicate professionally with customers regarding cancellation and refund status.
  • Research and resolve discrepancies in dealership and provider records.
  • Maintain organized customer and dealership documentation.
  • Ensure all cancellation paperwork meets dealership and provider requirements.
Requirements
  • Previous automotive dealership experience preferred.
  • Experience with F&I, warranty cancellations, service contracts, or automotive accounting is a plus.
  • Strong attention to detail and accuracy.
  • Excellent organization and follow-up skills.
  • Strong communication and customer service skills.
  • Proficiency with Microsoft Office, especially Excel.
  • CDK or dealership management system experience preferred.
  • Dependable, professional, and team-oriented attitude.
  • Valid Driver's License and Insurable.
  • Willing to submit to a background check and drug screen prior to employment.

Five Star Chevrolet is an Equal Opportunity Employer.

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