Executive Assistant To Chief Executive Officer

Overview

OUR VISION:
To Build a Thriving Community for ALL

If our Vision resonates with you, if you have a passion for serving others, and if you have a growth-mindset, Metrocrest Services might be an ideal fit for you. We are looking for team members whose values align with ours and who are compassionate, professional, and committed to serving their neighbors in need.

Metrocrest Services is a team of volunteers, nonprofit partners, donors, and employees who exist to carry out our Mission to empower individuals to achieve self-sufficiency & foster independence.

Our Core Values are principle-based tenets that guide our actions, behaviors, and decisions and are necessary in our effort to achieve our Mission and drive our Vision. Our Core Values are:

• Start with a “YES” Attitude: Working together to find solutions
• Celebrate Differences: Show others dignity, respect, and inclusion while honoring everyone’s experiences and unique contributions
• Be Kind: Make a choice to be kind to ALL through empathy and understanding
• Choose Joy: Joy is an attitude; pursue it every day
• Embrace Change: A willingness to be open-minded and collaborate while accepting that change is an integral part of making our organization stronger

You’ll Love Working Here Because We…

• Have a warm, caring work environment and culture
• Communicate and collaborate as a team
• Are passionate about our team members and those we serve
• Have a leadership team that wants to do the right thing and is open to new ideas

The Opportunity

The Executive Assistant to the CEO serves as a trusted strategic partner, providing high-level administrative, communication, and organizational support to the Chief Executive Officer of Metrocrest Services. This role ensures the CEO’s time, priorities, and communications are aligned with the organization’s mission to strengthen families and communities.

The ideal candidate is proactive, highly organized, relationally astute, has a high level of customer service and comfortable operating in both the details and the big picture. This individual will manage complex scheduling, prepare the CEO for internal and external engagements, support board and committee operations, assist with donor relations materials, and help amplify internal culture and external voice through communications and social media.

Why This role Matters

This position enables the CEO to lead effectively, stay focused on strategy and relationships, and show up fully for staff, board members, donors, and the community. The Executive Administrative Assistant is not just an administrator—but a partner in leadership, culture, and mission impact. The role can be intense and demanding especially during high peak times for the organization.

Schedule Commitment

The Executive Administrative Assistant works in-person from 8:00 a.m.

- 5:00 p.m. Monday through Friday and occasional hours outside the normal work week.

Requirements

Minimum Qualifications

• 5+ years of executive administrative or senior administrative experience, preferably supporting a CEO or executive leader
• High school diploma or equivalent

Preferred Qualifications

• 1 year of experience working in a nonprofit organization and/or supporting a Board of Directors
• 1 year of experience with donor relations, CRM systems, or fundraising support
• 1 year of social media management experience
• Familiarity with community-based or human services organizations

Special Knowledge/Skills

• Exceptional written and verbal communication skills, including the ability to draft professional correspondence independently
• Strong organizational skills with high attention to detail and follow-through
• Ability to manage multiple priorities in a fast-paced, mission-driven environment
• High level of discretion, integrity, and professionalism
• Proficiency in Microsoft Office, Google Workspace, and virtual meeting platforms
• Strategic thinking and anticipation
• Emotional intelligence and relationship management
• Time and priority management
• Written communication and storytelling
• Confidentiality and trust
• Service-oriented mindset

Major Responsibilities and Duties

• Manage and optimize the CEO’s calendar, emails and other communication methods ensuring…