Project Support Coordinator

Overview

• Supporting IT initiatives by managing administrative and logistical responsibilities.
• This includes scheduling meetings, tracking project progress, maintaining documentation such as plans, reports, and budgets, coordinating resources, and facilitating communication across teams.
• Ensure projects remain on schedule, within scope, and on budget while serving as a link between technical teams and stakeholders.
• The role will support multiple concurrent projects, including new builds, moves and migrations, and the decommissioning of IT services for both field and in-office partners.

• Assist with planning, scheduling, and monitoring project milestones, timelines, and deliverables. Organize meetings, prepare agendas, document action items, facilitate communication, and maintain project documentation.
• Track project progress, manage budgets, and prepare status reports for leadership. Coordinate team members, equipment, vendors, and cross-functional partners to support the design, procurement, delivery, and execution of project systems and services.
• Obtain and ensure commitment to schedules from necessary team members and vendors.
• Escalate issues, risks, or conflicts that may impact project timelines or deliverables. Support process improvement initiatives to enhance operational efficiency.
• Assist in resolving technical issues and removing roadblocks to maintain project momentum. Ensure IT projects adhere to safety, quality and security standards.