Order Desk​/Customer Service

Job Description

Regal Staffing is hiring an Order Desk / Customer Service & Office Administrative Assistant in the Carrollton area.

We’re looking for a detail-oriented and customer-focused Order Desk Representative to support customers and office operations. This role handles order processing, customer inquiries, and administrative support while coordinating with sales, accounting, and warehouse teams to ensure smooth order fulfillment.

• Assist customers with orders, pricing, product info, returns, and payments (phone, email, in person)
• Prepare sales orders, quotes, RMAs, and basic reports
• Coordinate with Sales, Accounting, and Warehouse to ensure timely deliveries
  
  Support sales reps and help set up new customer accounts
• Maintain office and warehouse supplies
• Assist Branch Manager with scheduling, calendars, and office events
• Perform general administrative and customer service tasks as needed

Shift: 8am to 5pm Monday to Friday

Pay: $20/hr DOE

• AA degree or equivalent experience
• 2+ years customer service experience preferred
• 3+ years administrative experience preferred
• Strong communication, organization, and math skills
• Proficient in Quick Books, Microsoft Office (Excel), and Google Workspace
• Typing speed: 45 WPM

Office-based role with regular phone, email, and computer use.

Apply online at  (select “Carrollton” as your branch). Or call us at and ask for Leticia or Lupe for more information.