Rehabilitation Services Coordinator-Physical MED OP ACUTE

Rehabilitation Services Coordinator-PHYSICAL MED OP ACUTE FT Day Job Location

CARROLLTON

FT

Day

N/A

N/A

We are a dynamic and compassionate rehabilitation clinic dedicated to helping patients regain independence, improve function, and achieve their goals. Our team works closely together in a supportive, collaborative environment where every role is valued. We believe in professional growth, work-life balance, and celebrating wins, big and small.

We’re looking for a Rehabilitation Services Coordinator who is organized, proactive, and passionate about patient care to help keep our rehab department running smoothly. If you thrive in a fast‑paced environment, enjoy problem‑solving, and love being the go‑to person who keeps the team on track, we want to meet you!

The Rehabilitation Services Coordinator plays a critical role in ensuring smooth day‑to‑day operations of our rehab departments. This position requires strong multitasking skills, excellent communication, and a professional demeanor. You will coordinate and communicate with our insurance verification/authorization team, manage scheduling, manage office workflow, and act as a central liaison between staff, patients, and providers.

• Coordinate and oversee the day‑to‑day operations of the rehab department office
• Schedule patient appointments in line with authorization parameters
• Coordinate/Communicate with the insurance verification team
• Manage daily reconciliation of charges and assist with billing related documentation
• Serve as the primary point of contact for patients, providers, and insurance representatives
• Maintain organized electronic patient records
• Track authorizations and ensure timely renewal to prevent interruptions in care
• Provide administrative support to clinical staff as needed
• Collaborate with offshore teams and billing departments for efficient workflow
• Prepare reports and maintain logs in Excel and other software as needed
• Ensure therapy department and office supplies are stocked and equipment is functioning
• Uphold HIPAA compliance and confidentiality at all times

• Previous administrative or office management experience in a healthcare or rehabilitation setting required
• Knowledge of insurance verification and authorization processes required
• Experience with patient facing customer service
• Rehabilitation Technician/Aide experience is a plus!
• Strong organizational, time management, multi-tasking, and problem‑solving skills
• Excellent verbal and written communication abilities
• Ability to work independently and as part of a team in a fast‑paced environment
• High school diploma or equivalent required
• Professional clinical office setting
• Interaction with patients, families, providers, and insurance companies
• Regular computer and phone work

Monday–Friday 8-5 with a 1-hour lunch.

• Positive Work Culture:
  We support each other, value open communication, and keep things professional yet friendly.
• Impactful Work:
  Your role directly supports patients in their journey toward recovery and improved quality of life.
• Stable
  
  Hours:
  
  Monday–Friday schedule with no nights or weekends.