Receptionist​/Office Administrator

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The Receptionist/ Office Administrator greets and assists visitors, vendors, and employees, ensuring exceptional customer service in every interaction. The Receptionist/ Office Administrator also handles the reception area, phone calls, and administrative tasks for various departments. This is a full-time, in-office role that requires excellent communication and customer service skills, a friendly demeanor, and strong organizational skills.

• Greet and welcome guests upon their arrival at the office, providing them with necessary information and assistance
• Maintain a clean and organized reception area, ensuring it is welcoming and presentable at all times.
• Receive deliveries, and direct vendors as needed.
• Respond to inquiries and requests promptly, ensuring a high level of satisfaction.
• Resolve any issues or concerns that may arise, escalating them when appropriate.
• Monitor and maintain a record of visitors, including sign-in and sign-out logs.
• Provide administrative support, including meeting room setup, organizing materials for training, and coordinating catering, for both meetings, and training.
• Monitor and document WFM (workforce management) call-in line daily.
• Monitor security cameras, report any suspicious or unauthorized activities to appropriate personnel
• Act as a backup to the Facilities Administrator.

• 1-3 years of experience in a receptionist or front desk role, preferably in a corporate environment.
• Basic understanding of Microsoft Office Suite and basic office equipment.
• Professional attitude and appearance.
• Ability to be resourceful and proactive when issues arise.