Director of Parent Engagement & Advocacy, Alpha
Listed on 2026-07-14
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Business
Client Relationship Manager
- On-site (multiple locations – see Requirements)
- W2 Employee
- $200K annually
The families who select Alpha rely on trusted advisors across every facet of their lives. This is the advisor they haven't had yet. You will be the person they reach out to when uncertainty arises, when intuition signals concern, or when they wish to share a milestone they know you will appreciate. You will understand each family deeply enough to sense their needs before articulation—and you will possess the judgment and composure to address what they bring with tact, genuine warmth, and seamless execution.
Over time, you will transcend your role at their child's school. You will become woven into the way they navigate this stage of family life.
That depth of trust is not built through protocol. It emerges from presence—daily, steady, unrushed. You will be there at morning arrival and afternoon departure, at evening gatherings that hold meaning, and in private conversations that never appear on a schedule. You will cultivate a community families feel invested in protecting, where inclusion feels organic and referrals follow naturally from the quality of experience.
Alpha operates outside the traditional school model. Students complete core academics in two hours daily using AI-powered platforms, then dedicate remaining time to public speaking, critical reasoning, and applied projects. No lectures. No filler assignments. Top 1% outcomes nationally. The families who enroll are investing in something they value deeply—but conviction requires nurturing.
You will sustain that dialogue with every family, through every question, for the duration of their enrollment. If advocating for an unconventional approach to discerning skeptics feels like a challenge you'd rather avoid, this position is not the right match. If it represents the most compelling conversation you could engage in, continue reading.
What You Will Be Doing- Own the relationship with every enrolled family—the evolving, deepening connection that ensures parents feel understood, not merely attended to
- Surface potential concerns before they escalate, addressing them with the discretion and interpersonal sophistication that preserves trust
- Maintain visible presence where families gather: morning arrival (7–9am), afternoon departure (2–4pm), evening parent gatherings, and select weekend programming
- Develop a campus community with authentic depth—rituals, events, and interactions that foster a sense of belonging to something families want to preserve
- Foster parent champions through organic relationship-building, delivering experiences of such consistent quality that referrals emerge naturally
- Sustain the ongoing dialogue about Alpha's AI‑powered approach with families managing screen time questions, skeptical relatives, and periodic uncertainty—not only during enrollment, but across their entire campus experience
- Recognize when a family is misaligned with the community and manage that situation with the same care you bring to all interactions—safeguarding the community is integral to serving it
- Establish the infrastructure and cadence this position demands in a setting where the operating manual is still under development
- Overseeing enrollment processes—that responsibility belongs to the Admissions Director; your role commences once families join and expands from that point
- Operating from behind a desk—your visibility within the community defines the role
- Maintaining standard 9–5 availability—early mornings, late afternoons, and evening programming are integral to the position, not occasional exceptions
- Relying on administrative infrastructure, established protocols, or a complete team—you will function with significant autonomy and create what is needed
- Approaching family relationships as transactional accounts—this role rewards authentic connection, not procedural adherence
Serve as the trusted relationship anchor at the heart of every family's Alpha experience. Maintain their confidence through challenging moments, cultivate a community where belonging feels intentional, and establish the conditions through which satisfied families…
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