National Accounts Project Manager

Propelled Brands® is the multi-brand platform company under which service industry franchise brands operate and grow. We are excited to propel brands forward. We know franchising, we love franchisees, and we have a supportive, motivating culture. Our current brands are FASTSIGNS®, My Salon Suite®, and Camp Bow Wow®.

At Propelled Brands, our total rewards package is a direct reflection of our commitment to attracting and retaining top talent. Our benefits are built on the foundation of our core values:
Make it Happen, Expertise and Mastery, Positive Attitude, Growth Mindset, and being Considerate. As a member of our team, you will find a supportive environment with rewards designed to help you thrive.

• Employer sponsored medical and dental plans
• Voluntary benefits such as vision, critical illness, accident, and pet insurance
• 100% Employer sponsored Short-Term Disability, Long-term Disability, and Basic Life Insurance
• Retirement Savings employer match up to 3% and 100% vested
• Generous paid time off policies
• Paid Parental Leave for mothers and fathers

The Project Manager manages FASTSIGNS National Accounts sign projects from initial inquiry through completion. This role partners with customers, FASTSIGNS franchisees, vendors, subcontractors, landlords, and internal teams to deliver exceptional service while keeping projects organized, on schedule, and within established requirements.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Receive and review new project inquiries and orders through email, catalogs, purchase orders, and other channels.
• Ensure all necessary project information is received and accurately documented.
• Enter new jobs into the project management system and create scopes of work for new installs, build-and-ship projects, and service work.

• Research and select qualified FASTSIGNS franchisees or subcontractors to perform surveys and complete project work.
• Verify current vendor insurance coverage and issue purchase orders as needed.
• Research applicable sign codes, municipal requirements, landlord criteria, insurance requirements, and property-use regulations.
• Review site surveys and project requirements to identify signage locations, potential issues, and information needed to prepare accurate client proposals.

• Request signage artwork from the FASTSIGNS National Accounts Art Department, ensuring customer brand standards and logo guidelines are met.
• Review completed artwork for accuracy and coordinate revisions as needed.
• Submit artwork for manufacturer, permitting, and installation quotes; follow up on outstanding estimates within established time frames.
• Compile estimates and prepare client quotes using established account margins; obtain approval when required.
• Submit artwork to landlords for approval and coordinate revisions based on landlord feedback.

• Create purchase orders for permitting, manufacturing, and installation, and follow up to ensure work remains on schedule.
• Maintain accurate project statuses, notes, contact details, and supporting documents in the project management system.
• Competitively bid projects as needed to support the best value for clients.
• Ensure completed jobs are accurately marked in the system so the Accounting Department can invoice clients.
• Follow up weekly on active jobs and sales quotes to support timely completion.

• Assist National Accounts team members with project follow-up and other projects as needed.
• Help develop and improve project-management tools, catalog selections, processes, and procedures.
• Perform other related duties as assigned.

This job operates in a professional office environment and routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, shredders, and fax machines.

While performing the duties of this job, the Team Member is regularly required to talk and hear.

This is a full-time, non-exempt hourly position requiring at least 40 hours per week. Regular workdays are Monday through Friday, between 7:00 a.m. and 6:00 p.m. Occasional evening and weekend work may be required based on business needs.

This position requires minimal to no travel. Any travel would primarily be local during business days, although occasional…