Customer Service Representative

Dallas/Ft. Worth, 1418 Upfield Dr, Carrollton, TX 75006, USA

We are looking for a Customer Service Representative and are hoping to find someone with agronomic or horticultural experience. As part of this sales and service job, you will assist walk-in customers, receive showroom inventory, merchandise products, and learn a great deal about our products.

• Conduct front counter and telephone sales while providing excellent customer service.
• Assist in inventory control of showroom inventory.
• Stock and merchandise shelves with products.
• Maintain a clean and organized showroom and perform general housekeeping functions, including the cleaning of floors, shelves, windows, and doors.
• Confer with new and established customer base; promote and take customer orders.
• Assist outside sales personnel to enhance communication with customer base.
• Contact customers in response to inquiries and notify them of promotional sales.
• Support the overall business success and needs of our customers.
• Perform a variety of light office work.

• Cheerfully and enthusiastically care for customers’ needs.
• Accept responsibility and account for actions.
• Communicate professionally.
• Pay attention to details.
• Take initiative and complete assignments with little supervision.
• Be organized and follow policies and systematic method of performing tasks.

To apply for this position, you must have a high school diploma (or GED). Applicants should be proficient in Microsoft Word and Excel. Bilingual is preferred and experience with AS400 would be a plus.

Key benefits include 401(k) retirement plan with generous company match, excellent health, dental & vision care plan options, flexible spending account and health savings account options, life & disability insurance, paid vacation, and 8 paid company holidays.

The candidate will be compensated based on their work experiences and skills, with the minimum starting salary for this position being $18.00 per hour.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.