Licensed Customer Service Representative- State Farm

Position: Licensed Customer Service Representative- State Farm Experience
Title: Customer Service Representative - State Farm Agent's Team Member
Location: This is an in-office position in Carrollton, TX.
Only candidates who are able to make the commute to our agency location in Carrollton, TX will be considered for this role.
Compensation: $50,000 - $80,000 per year (base salary plus bonus)

Benefits:

• Competitive salary commensurate with experience and ability
• Bonus based on performance (bonus is uncapped)
• Simplified Employee Pension Plan (SEP)
• Health and Dental Insurance
• Paid Vacation and Sick Days
• Relocation Bonus
• Training and development

About Us:
David Daniel, an established, traditional

State Farm Agent, has been part of the Carrollton community since 1983, providing trusted insurance and financial services to families and businesses throughout North Texas. Our mission is to deliver remarkable customer service and genuine care for every client. We are seeking a professional who enjoys helping people, solving problems, and contributing to a team-focused environment.
There are growth opportunities if you are a service and sales-minded individual. If you would like to find out more, submit your resume and we will follow up with the next steps.

Position Overview:
As a Customer Service Representative, you will be the first point of contact for clients, providing assistance with policy changes, billing, claims, and general insurance questions. This position is ideal for someone who takes pride in helping others and wants to develop a long-term career in a stable and respected agency.
Responsibilities:

• Provide friendly and professional support to clients on phone, email, and in-person interactions
• Process policy updates, renewals, and billing inquiries accurately
• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications:

• Excellent communication and people skills
• Attention to detail and ability to multitask
• Customer service or office experience preferred
• Bilingual in English/Spanish is helpful but not required
• Must have experience in a State Farm agency.
• Must have an Active Property and Casualty Insurance license.
• Only candidates who are able to make the commute to our agency location in Carrollton, TX will be considered for this role. This is an in-office position.

Why Join Us:
This opportunity offers great earning potential, hands-on training, and a chance to grow your career with an experienced and respected State Farm Agent. Apply today to join the David Daniel State Farm team in Carrollton, TX.