Customer Advocacy Supervisor - Lead Empathetic
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2026-06-22
Listing for:
Selene Finance LP
Full Time
position Listed on 2026-06-22
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Selene Finance LP in Carrollton, TX is seeking a Supervisor of Customer Advocacy to lead a team focused on resolving customer concerns and improving service. The role involves coaching team members, analyzing customer feedback, and performing root cause analysis to better understand and address customer dissatisfaction.
The ideal candidate will have strong communication skills and a focus on customer service, with a high school diploma or GED required; a bachelor’s degree is preferred. The position offers benefits including medical coverage and 401(k) matching.
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