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Bilingual VOC Operations Specialist; Korean/English
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2026-08-30
Listing for:
2020 Companies, Inc.
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
2020 Companies is seeking an on-site VOC Operations Support Specialist in Carrollton/Plano area to analyze customer issues, perform root cause analysis and drive improvements for Samsung Electronics America.
You will report findings to leadership, support escalation for Korean and English speaking customers, and collaborate across teams while upholding continuous improvement initiatives and strong customer care practices.
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