Library Supervisor- Adult Services

JOB TITLE:

Library Supervisor
DEPARTMENT/DIVISION:
Library

REPORTS TO:

Various

SUMMARY:

Responsible for supervisory activities related to a specific team and its members within the Library department. Additional duties include: serving on library management team; chairing library committees; developing and administering policies and procedures for area of responsibility as well as general policies; handling escalated customer complaints; managing vendor relationships; supporting outreach and representing the Library in the community, and assisting in the planning and development of library budget.

Work is performed with general direction, working from broad goals and policies.
Adult Services:

Responsible for the development, coordination, implementation, and evaluation of services and programs for adults of all ages. Plans, organizes, and supervises the activities of the adult services team; develops and offers a variety of reading, educational and cultural programs for young adults and adults to encourage library usage and to foster community relations; assists library patrons in the use of library services, facilities, and equipment. Recruits,

hires, trains and evaluates Adult Services volunteers. Works closely with other Library Supervisors and Library Management Team members to maintain/improve the adult user experience in the community.

SUPERVISORY/BUDGET RESPONSIBILITIES:

Supervises staff to include: hiring, prioritizing and assigning work; conducting performance evaluations; ensuring staff is trained; ensuring that employee follows policies and procedures
Maintains and manages the library unit's budget, including grant funds, using integrated library system.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of library science principles and practices
Knowledge of research methods and practices
Ability to work in cross-organizational collaboration
Knowledge of advanced theories and principles related to area of assignment
Knowledge of applicable databases
Knowledge of applicable Federal, State, and Local laws, rules, regulations, codes, and/or statutes
Knowledge of book selection principles
Knowledge of library reference and circulation procedures
Advanced knowledge of Library systems, integrations and programs for area of assignment
Skilled in application of management principles and practices
Knowledge of mathematical principles, including basic statistics
Knowledge of public relations principles
Knowledge of trends related to areas of assignment
Skilled in applying independent judgement, personal discretion and resourcefulness in interpreting and applying guidelines
Skilled in communicating effectively with a variety of individuals
Skilled in defining problems, collecting data, establishing facts and drawing valid conclusions
Skilled in delegating and prioritizing work
Skilled in evaluating web sites for reliability, accuracy, and appropriateness
Skilled in gathering and analyzing information and making recommendations based on findings and in support of organizational goals
Skilled in maintaining sensitive and confidential information
Skilled in operating modern office equipment, related software and web applications
Skilled in preparing clear and concise reports, including oral, written, and audio/visual presentations
Skilled in prioritizing, organizing, and managing multiple simultaneous projects
Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures
Skilled in resolving customer inquiries and concerns

MINIMUM QUALIFICATIONS:

Master's degree in Library Science, or a related field
Intermediate to Advanced knowledge of Microsoft Office programs, including Word, Excel, and Outlook
Two years progressively responsible experience

PREFERENCES:

One year of supervisory experience
Fluency in a second language, preferably Spanish or Korean

WORKING CONDITIONS:

Work is performed in public library environment; may include outdoor community events.
Must be able to stoop, bend, walk and reach and retrieve items from heights up to 7 ft. with the aid of step stools
Sits and stands for extended period of time assisting customers with public access catalog training, retrieving materials and answering desk phones.
Must be able to push, pull or lift up to 25 pounds.
Local travel may required on an as needed basis

CONDITIONS OF EMPLOYMENT:

Must satisfy pre-employment drug test
Must satisfy criminal history check
Must satisfy motor vehicle records check