Quality and Sourcing Engineer

All employees of Smith System are responsible for abiding by the company’s core values of quality, customer satisfaction, results-oriented consistency, and mutual communication and respect. The Quality & Sourcing Engineer supports Quality, Sourcing, and Manufacturing operations through technical problem-solving and continuous improvement. This role manages supplier quality, qualifies new vendors, and improves product manufacturability. The position requires initiative, consistency, and strong follow-through, as well as the ability to balance technical precision with business judgment.

The role also involves occasional field repair support, including travel to customer sites, and hands-on product validation within the test lab as needed. The ideal candidate thrives on accountability, communicates clearly, and can influence outcomes across teams.

• Provide technical and quality support to Manufacturing, Sourcing, and Engineering teams.
• Reverse-engineer existing products and create supporting drawings or documentation for improvement and dual sourcing.
• Partner with suppliers to establish, audit, and improve quality standards and inspection methods.
• Evaluate prototypes and samples for dimensional, functional, and aesthetic performance.
• Lead or support root cause analysis and corrective actions for supplier or customer issues, including occasional on-site field repair.
• Conduct or support test lab validation, functional testing, and product evaluations to verify performance and durability.
• Support supplier qualifications, product color matching, and production approvals.
• Develop work instructions, rework procedures, and field replacement guides to support continuous improvement.
• Collaborate with Engineering, Operations, Client Success, and Purchasing to align efforts and resolve quality issues quickly.
• Support problem-solving and decision-making that balances technical accuracy with business priorities.
• All other duties as assigned.

• Bachelor’s degree in Mechanical Engineering preferred (or equivalent in Industrial or Manufacturing Engineering)
• Minimum 2-5 years of experience in manufacturing, supplier quality, or product engineering.
• Experience working in a fast-paced, hands-on environment with multiple stakeholders.

• Proficiency in AutoCAD and Solid Works (3D modeling and 2D drawings).
• Strong understanding of manufacturing methods, inspection techniques, and product validation.
• Analytical mindset with strong problem-solving and troubleshooting ability.
• Demonstrated initiative, consistency, and ownership of assigned projects.
• Excellent written and verbal communication skills; able to clearly document and present findings.
• Leadership potential; ability to coordinate efforts, influence outcomes, and drive accountability with suppliers and peers.
• Hands-on capability to inspect and evaluate parts; proficiency with calipers, gauges, and test equipment.
• Ability to manage multiple priorities and maintain attention to detail under pressure.
• Willingness to travel occasionally to support field repair, supplier visits, or product validations as needed.
• Able to lift and carry up to 50 lbs. with or without assistance.