Property Tax Liability Specialist

Property Tax Liability Specialist A Typical Day

The Property Tax Liability Specialist is responsible for conducting routine investigations into corporate-advanced property tax payments. This role follows established procedures to validate charges, research the root cause of tax payment errors, and assist in determining financial liability. The specialist will use various internal systems and a guided research tool to document findings and process resolutions for standard-level cases.

• Validate new tax advance charges by cross-referencing amounts in the work queue with the Fee Management system
• Utilize the "Tax Advance Research Tool" to conduct guided investigations, ensuring all required checklist questions are answered accurately
• Gather data from multiple servicing platforms to support the investigation
• Document all findings, liability decisions, and resolution steps in the "Corporate Advance Tools" and add final notations in the SSE servicing system
• Escalate complex cases or those that fail to produce an automated determination to senior staff or management for review
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization’s desired culture and values

• 1+ years of experience in mortgage servicing, loan administration, or a related financial field
• Strong attention to detail and a high degree of accuracy in data entry and validation
• Proficiency in navigating multiple computer systems simultaneously
• Good organizational skills with the ability to manage a personal work queue
• Basic understanding of property tax cycles or mortgage escrow accounts
• Prior experience with property tax research preferred

• Comprehensive Medical, Dental, and Vision
• Paid Time Off Programs including vacation, holidays, illness, and parental leave
• Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations)
• Retirement benefits, life insurance, 401k match, and tuition reimbursement
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsor ships
• Competitive salary with potential bonus opportunities

Salary range: $39,000 - $55,000

• Lower in range - Building skills and experience in the role
• Mid-range - Experience and skills align with proficiency in the role
• Higher in range - Experience and skills add value above typical requirements of the role

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