Mortgage Servicing Compliance Specialist II

PENNYMAC MORTGAGE SERVICING COMPLIANCE SPECIALIST II

The Mortgage Servicing Compliance Specialist II is responsible for implementing new and updated regulations and investor requirements; assessing the impact to written, automated and manual policies and procedures. This position requires an understanding of mortgage servicing regulations and their practical application.

• Perform independent inline and post-mortem quality assurance (QA) testing on loan servicing files to ensure compliance with investor, federal, and state regulations (including RESPA and TILA), as well as company policies and procedures.
• Review critical and non‑critical data entry to assess accuracy and compliance. Identify, document, and report findings to responsible lines of business.
• Work with the Servicing Compliance Program Manager and Quality Assurance team to identify new or changed regulatory requirements and assess impact.
• Review line of business rebuttals and determine final disposition. Verify corrective actions are taken on flagged errors.
• Independently research, interpret, and analyze complex federal and state mortgage servicing regulations (e.g., RESPA, TILA, ECOA, FCRA, SCRA, FDCPA, CFPB guidelines, investor guidelines such as Fannie Mae, Freddie Mac, FHA, VA).
• Translate regulatory requirements into actionable business processes and procedures.
• Perform other related duties as required and assigned.
• Demonstrate behaviors aligned with the organization’s desired culture and values.

• Possess technical proficiency in regulatory compliance matters and regulations.
• Ability to analyze and assess risk based on potential impact to Pennymac for non‑compliance.
• Proficient in Word, Excel and PowerPoint.
• Must be a team player with strong attention to detail and able to work independently.
• Proven track record at delivering timely and accurate information in a fast‑paced environment.
• Excellent critical thinking, problem solving, mathematical skills, and sound judgment.
• Financial Services and, if possible, mortgage industry experience preferred.
• Strong business acumen and ability to interface with executive.

• Comprehensive Medical, Dental, and Vision.
• Paid Time Off Programs including vacation, holidays, illness, and parental leave.
• Wellness Programs, Employee Recognition Programs, and onsite gyms and café‑style dining (select locations).
• Retirement benefits, life insurance, 401(k) match, and tuition reimbursement.
• Philanthropy Programs including matching gifts, volunteer grants, charitable grants, and corporate sponsor ships.
• Competitive salary with potential bonus opportunities.

• Lower in range – Building skills and experience in the role.
• Mid‑range – Experience and skills align with proficiency in the role.
• Higher in range – Experience and skills add value above typical requirements of the role.

$50,000 - $75,000

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