Customer Service Specialist; Credit Card Lending In-Office in Carrollton
Listed on 2026-07-14
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Finance & Banking
Risk Manager/Analyst, Banking Operations, Credit Analyst
Job Description
Role is 100% in-office from day one.
Schedule- Schedule:
4 weekdays + 1 weekend day - Shift: 9 hours between 7:00 AM – 10:15 AM CST start (1 hour lunch included)
The Credit Card lending team is responsible for assessing a loan applicant's ability to repay the loan and recommending that it be approved or denied. The role includes analyzing, negotiating, pricing and documenting lines of credit as per the lender judgment ,it also includes the review of other transactions that have an element of credit risk , Evaluating the borrower's application and using prior experience dealing with similar applicants to regulate credit approval & Process credit line increase request using credit bureaus, spend/payment history on savings/checking/ investment accounts, and deposits to accommodate customer spend as well as capture spend from competitor credit cards
Essential Job Functions- Due diligence
-Attention for Details and being a quick learner - Problem solving skills.
- Ability & knowledge to evaluate risk management
- Knowledge of industry, Background in Finance.
- College grads
- Excellent Communication skills.
Must be able to work onsite at our Carrollton, TX office
- Candidates should have minimum 2 years of experience in credit cards operations with experience & understanding of judgmental lending
- Detail oriented, while still providing reliable and consistent results Dependable problem-solving skills
- General understanding of financial markets & exposure to credit card operations will be an advantage
Strong communication and interpersonal skills - Good organizational skills and ability to work with minimal supervision in a high production and fast-paced environment
- Ability to work well in an integrated team alongside a range of personality types
Mphasis is an equal opportunity/affirmative action employer committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to , color, , , or genetic information, or .
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