Director of Vendor Management & Financial Operations

Director of Vendor Management & Financial Operations

Tracking Code 5697 Job Description

Southland is seeking a Director of Vendor Management & Financial Operations to establish, lead, and mature Technology & Innovation’s Vendor Management Office (VMO) and Financial Management capabilities.

Reporting to the VP, Head of the Office of the CIO (OCIO), this leader will build the operating model, governance framework, vendor strategy, financial planning processes, and performance management capabilities required to effectively manage Technology & Innovation’s external partners and technology investments.

This role will ensure vendors are strategically aligned, financially accountable, and consistently delivering business value while providing executive visibility into technology spend, vendor performance, investment planning, and financial health.

As Southland continues to grow through modernization and acquisitions, this leader will establish scalable vendor and financial management capabilities that improve decision‑making, optimize technology investments, and simplify financial operations.

• Establish the vision, strategy, operating model, governance structure, and service offerings for the VMO and Financial Management function.
• Build and lead a high‑performing team responsible for vendor management, financial planning, purchasing, financial operations, and investment planning.
• Define organizational structure, roles, responsibilities, workforce plans, and operating metrics.
• Develop annual operating plans, budgets, and financial governance practices.
• Serve as the executive advisor for vendor strategy, financial governance, and technology investment management.
• Partner closely with Portfolio Governance & Delivery and Change Management & Orchestration to deliver integrated OCIO services.

• Develop Technology & Innovation’s vendor strategy and governance framework.
• Establish and manage the vendor lifecycle, including onboarding, performance management, contract governance, renewals, true‑ups, offboarding, and executive business reviews.
• Partner with technology domain leaders to develop sourcing strategies, define commercial requirements, and prepare for contract negotiations, renewals, and major vendor engagements.
• Collaborate with Procurement, Legal, and Finance to negotiate, execute, and govern technology contracts while ensuring compliance with commercial terms and organizational policies.
• Monitor vendor performance, contractual obligations, commercial risks, service levels, driving accountability, issue resolution, and continuous improvement.
• Identify opportunities to optimize vendor performance, rationalize suppliers, reduce costs, and maximize the business value of Technology & Innovation investments.

• Lead Technology & Innovation budgeting, forecasting, and financial planning.
• Forecast upcoming contract renewals, true‑ups, subscription growth, and other vendor-driven financial commitments to improve budget accuracy.
• Provide visibility into technology spend, vendor costs, investment allocation, and financial performance.
• Govern purchasing, purchase orders, invoice processing, payment tracking, and financial operations.
• Develop portfolio investment planning processes supporting Run, Grow, and Transform investments.
• Deliver financial insights that improve investment decisions and maximize business value.

• Develop executive dashboards for vendor performance, technology spend, investment health, and financial performance.
• Establish vendor and financial KPIs, reporting standards, and governance metrics.
• D…