Referral Specialist –Digestive Specialists – Full-Time, Days

Referral Specialist

• Work location:
  
  4221 Medical Parkway
  - Suite 150 Carrollton, TX 75010
• Work hours:
  
  Full-time; 40 hours weekly;
  Monday
  - Friday (8:00am – 5:00pm)

• Work location:
  
  4221 Medical Parkway
  - Suite 150 Carrollton, TX 75010
• Work hours:
  
  Full-time; 40 hours weekly;
  Monday
  - Friday (8:00am – 5:00pm)

• Team Oriented
• Positive and Collaborative Work Environment
• Career Growth

• High School Diploma or equivalent (REQUIRED)
• Bilingual
  - English and Spanish (PREFERRED)
• Two years of Related experience in a healthcare environment (PREFERRED)
• Have strong customer skills
• Have good communication skills
• Possess a strong work ethic and a high level of professionalism
• Be a team player who handles multiple projects simultaneously in a fast-paced environment and communicates effectively with both clinical and administrative staff to ensure patients receive timely, accurate referrals.

• Delivers care to patients utilizing the Referral Specialist Process
• Will initiate and manage all components of clinical referrals for various services.
• Sets up appointments and any special arrangements such as transportation, interpreter services, etc.
• Verifies insurance coverage and obtains authorizations, if needed, from insurance providers.
• Acts as liaison between hospitals, physicians, health plans, vendors and patients or referral sources.
• Coordinates flow of information between medical clinic and referral authorization department to secure a valid referral for clinic patient.
• Develops and maintains database of referral physician offices preferred by each physician within the clinic.
• Assists Practice Manager with complaint resolution and solutions related to patient referrals.
• Enters referrals, documents, communications, and actions in system.

• Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.
• Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.
• Strong Unit Based Council (UBC).
• A supportive, team environment with outstanding opportunities for growth.

Learn more about our culture, benefits, and recent awards.

Texas Health Physicians Group includes more than 1,000 physicians, nurse practitioners and physician assistants dedicated to providing quality, patient-safe care at more than 240 offices located throughout the DFW Metroplex.

THPG members are active in group governance and serve on multiple committees and councils. Ongoing Texas Health initiatives, like the Diversity Action Council and Living the Promise, have helped to create an inclusive, supportive, people-first, excellence-driven culture and workplace, making THPG a great place to work.