Human Resources Generalist; Bilingual in English and Spanish

All employees of Smith System are responsible for abiding by the company’s core values of servant leadership, diversity, ethical behavior, teamwork, and continuous learning. The HR Generalist is a key member of the Human Resources team, responsible for supporting smooth and effective HR operations across the organization’s manufacturing facilities. This role partners closely with management and employees to manage day-to-day HR activities, maintain compliance with company policies and labor laws, and provide guidance on employee relations, recruiting, onboarding, performance management, training, and workplace safety.

As a primary point of contact for employee issues, the HR Generalist works closely with supervisors and department leads to resolve concerns effectively, while fostering a positive workplace culture consistent with our core values and supporting organizational goals.

• Regularly engage with employees on the production floor to build relationships, encourage open communication, and reinforce a positive workplace culture.
• Handle all employee inquiries and complaints with confidentiality, conduct investigations discreetly and efficiently, and partner with HR management and supervisors to administer corrective actions as needed.
• Mentor and guide leaders and employees to optimize both individual and organizational performance.
• Serve as a knowledgeable HR resource for employees, answering questions and directing higher-level concerns to the HR Manager or Supervisor as appropriate.
• Plan, organize, and lead company events and engagement activities that encourage employee involvement and help build a strong, connected workplace; encourage employee participation, assist with coordination, and provide hands-on support during events to help create a positive and inclusive experience.
• Collaborate with the VP of Operations to assess current and projected labor requirements and implement hiring plans to maintain appropriate staffing levels.
• Manage and strengthen partnerships with staffing agencies to ensure timely placement of qualified talent while supporting workforce stability and alignment with company culture.
• Lead or participate in interviews and pre-hire skills evaluations.
• Develop and lead onboarding and orientation programs for direct and temporary employees that promote compliance, reinforce company culture, and create a consistent, engaging new hire experience that supports long-term retention.
• Design and deliver training programs as needed to support employee development and operational effectiveness.
• Team with other HR Dept members to update company policies and ensure legal compliance.
• Administer all employee benefit programs – Health Plan, 401(k), STD, FMLA, LTD, Group Life – answer any employee inquiries.
• Ensure that all written and verbal employee queries or complaints are handled with utmost confidentiality. Conduct employee investigations discreetly and with urgency and collaborate with the HR Manager, Managers, and Supervisors to administer corrective action.
• Be responsible for the administration of the Employee Injury Benefit Plan – including necessary correspondence with the TPA.
• Direct candidates to various interviews or pre-hire skills evaluations.
• Facilitate orientations for new hires.
• Participate in the onboarding process for new Direct Hires and Temp Labor.
• Assist with and conduct training activities as needed for various Smith System personnel.
• Become proficient and able to answer all HR related questions from employees.
• Direct employees to HR Supervisor or HR Manager for higher level employee relations concerns.
• Greet visitors and contact varied department heads to determine if the visit is authorized.
• The HR admin position should be willing to learn additional HR functions to prepare for future personal and company growth.
• All other duties as assigned.

• Promote consistent application of workforce programs, policies, and procedures across the organization.
• Collaborate with HR team members to update company policies and ensure legal compliance.
• Maintain HR databases and employment records with accuracy,…