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Workforce Engagement Administrator

Job in Carrollton, Dallas County, Texas, 75011, USA
Listing for: North Texas Emergency Communication Center
Full Time position
Listed on 2026-07-23
Job specializations:
  • HR/Recruitment
    HR Generalist / Talent Management, Regulatory Compliance Specialist, Recruiter / Talent Acquisition
Salary/Wage Range or Industry Benchmark: 85086 - 118712 USD Yearly USD 85086.00 118712.00 YEAR
Job Description & How to Apply Below
Position: Workforce Engagement Administrator (48761)

Workforce Engagement Administrator

Location:

Main Office – Carrollton, TX 75007.

Department:
Administrative

Salary Range: $85,086–$118,712

Grade: 31
• FLSA Status:
Exempt
• Date Created:
April 20, 2026

Ready to Strengthen the Employee Experience at NTECC?

Are you a thoughtful, relationship-driven professional who understands how recruitment, onboarding, engagement, and retention shape the employee experience? The Workforce Engagement Administrator may be the opportunity for you.

What You’ll Do Employee Lifecycle Strategy
  • Create, implement, and continuously improve employee lifecycle programs, including recruitment, onboarding, engagement, and retention initiatives.
  • Develop strategies to improve the employee experience through proactive feedback collection, analysis, and program implementation.
Recruitment and Candidate Experience
  • Support recruitment activities, including scheduling, communication, and candidate coordination.
  • Help ensure every candidate receives a consistent and professional experience.
  • Track recruitment metrics and provide updates as needed.
Onboarding and Early Tenure
  • Design, implement, and continuously improve a comprehensive onboarding program that welcomes new employees and introduces them to NTECC’s mission, values, and culture.
  • Lead a structured onboarding experience that builds engagement, connection, and clarity of expectations throughout an employee’s first 90–180 days.
  • Establish and monitor onboarding milestones to support successful integration into NTECC and the employee’s assigned team.
  • Partner with Operations, Training, and leadership to align onboarding, job-specific training, and long-term employee success.
  • Use employee feedback and performance data to evaluate onboarding effectiveness and improve early-tenure outcomes.
Employee Engagement
  • Serve as an integral member of the NTECC Employee Engagement Committee.
  • Assist with planning and implementing employee engagement initiatives and programs.
  • Build relationships with employees to understand morale, workplace concerns, and organizational dynamics.
  • Identify trends affecting the employee experience and communicate relevant observations to leadership.
  • Exercise professionalism and appropriate discretion while ensuring significant information is shared with management.
Retention and Workforce Data
  • Track workforce information, including turnover, attendance, engagement, and retention trends.
  • Identify patterns affecting employee satisfaction and organizational retention.
  • Provide regular updates and actionable information to leadership.
  • Support initiatives designed to strengthen employee retention.
Employee Development and Career Path Support
  • Support employee growth, career development, and upward-mobility initiatives.
  • Help employees understand career pathways and advancement opportunities.
  • Promote available training and professional-development programs.
Supervisor and Leadership Support
  • Coordinate and support supervisor engagement efforts.
  • Share relevant employee feedback and workforce observations with leadership.
  • Support consistency in organizational communication and expectations.
Recognition, Incentives, and Communication
  • Coordinate employee recognition and incentive programs.
  • Track participation and assist in evaluating program effectiveness.
  • Assist with drafting and distributing internal communications.
  • Support clear and consistent organizational messaging.
Reporting and Communication
  • Provide regular updates to leadership regarding employee engagement and workplace trends.
  • Escalate significant concerns in a timely and appropriate manner.
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