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Data Analyst

Product Analyst III: Call Analytics & Speech Intelligence

Job in Carrollton, Dallas County, Texas, 75011, USA
Listing for: Pennymac
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    Data Analyst
Salary/Wage Range or Industry Benchmark: 75000 - 130000 USD Yearly USD 75000.00 130000.00 YEAR
Job Description & How to Apply Below
A leading financial services firm is seeking a Product Analyst III specializing in Call Analytics to join their Carrollton, TX office. This role involves transforming voice data into competitive insights, analyzing agent performance trends, and collaborating with multiple lines of business. Candidates should have a minimum of 3 years of experience, proficiency in Call Miner or similar platforms, and a Bachelor’s degree.

The expected salary range is $75,000 to $130,000, with comprehensive benefits and a dynamic work culture.
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