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HelpDesk/Support IT Support Technical Support

Client-Facing IT Support Technician II

Job in Carrollton, Dallas County, Texas, 75011, USA
Listing for: CyrusOne
Full Time position
Listed on 2026-02-24
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading data center provider in Carrollton, Texas, is looking for a Service Delivery Technician to provide direct support to clients. The technician will answer calls, open tickets, and monitor requests. Responsibilities include troubleshooting IT issues, managing client communication, and assisting with facility needs. Ideal candidates should have strong customer service skills, technology experience, and the ability to manage multiple tasks in a fast-paced environment.

This position offers a dynamic work environment with opportunities to grow in tech skills.
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