Help Desk Support Technician

Help Desk Support Technician Position Summary

The Help Desk Support Technician provides front-line technical support to employees and customers by resolving basic hardware, software, and network issues.

• Handle password resets, email setups, and user onboarding for new employees and customers.
• Respond to and resolve basic IT support tickets (hardware, software, network issues).
• Set up, maintain, and troubleshoot printers (local and networked) in both office and warehouse areas.
• Install and configure Windows 10/11 PCs, including software and user settings.
• Customer support and support analytics.

• Bachelor's degree required or equivalent combination of education and experience.
• 2-4 years related experience required.
• Applicable industry/professional certification preferred.

Schedule:

Monday to Friday 8am to 5pm

Salary Range: $21 - $25 per hour

B. Braun offers an excellent benefits package, which includes healthcare, a 401(k) plan, and tuition reimbursement.

We are an equal opportunity employer. We evaluate applications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected characteristic. Know Your Rights:
Workplace Discrimination is Illegal.