Manager, Business Analysis

Position Summary

Business Enterprise Solutions (BES) team is a part of the Corporate Technology & Innovation department focusing on key enterprise business solutions to support our company business objectives. The Manager, Business Analysis is responsible for the leadership, administration, support, governance, and continuous improvement of Southland's Workday platform. This role oversees the day-to-day operations of our HCM Workday and other HR related solution, ensuring the platforms remains stable, secure, scalable, and aligned with evolving business needs.

The manager will partner closely with the HR & Payroll Innovation team to ensure new capabilities and solutions can be effectively transitioned, supported, and sustained in ongoing operations. The ideal candidate combines strong people leadership capabilities with deep HCM expertise across reporting, security, integrations, platform administration, release management, and governance. This leader is responsible for operational excellence, platform performance, resource planning, vendor management, and continuous improvement while ensuring Workday delivers measurable business value to stakeholders.

This position reports to the Director of Business Technology Operations

• Lead, mentor, coach, and develop a team of Workday professionals, including:
• Workday Reporting Business Analyst
• Workday Security Lead
• Workday Integration Business Analyst
• Establish team goals, priorities, service levels, and performance expectations.
• Manage workload allocation, resource planning, team development, and succession planning.
• Foster a customer-focused culture centered on collaboration, accountability, operational excellence, and continuous improvement.
• Conduct performance management, career development, and coaching activities.

• Own the overall health, performance, and operational success of the Workday platform.
• Develop and maintain the Workday operational roadmap in partnership with business stakeholders.
• Establish governance processes for platform changes, enhancements, security administration, reporting standards, and integrations.
• Oversee Workday releases, feature adoption, testing, deployment, and change management activities.
• Ensure platform stability, data integrity, security, compliance, and operational reliability.
• Partner with the HR & Payroll Innovation team to evaluate emerging Workday capabilities and industry trends and recommend future enhancements.

• Serve as the primary relationship manager between Technology & Innovation and HRIS team and HR stakeholders.
• Build strong partnerships with business leaders to understand organizational needs, challenges, and priorities.
• Facilitate the prioritization of enhancement requests, projects, and operational initiatives.
• Translate business objectives into technology strategies and actionable roadmaps.
• Provide consultation and subject matter expertise regarding Workday capabilities and best practices.

• Oversee Workday reporting strategy, reporting architecture, and data governance practices.
• Ensure reports, dashboards, and analytics solutions provide consistent, accurate, and meaningful business insights.
• Establish governance for data definitions, report standards, security, and reporting lifecycle management.
• Partner with stakeholders to define KPIs, metrics, and reporting priorities.
• Support enterprise analytics initiatives leveraging Workday reporting capabilities.

• Oversee Workday security governance, role-based access controls, authentication processes, and security administration.
• Ensure compliance with internal controls, audit requirements, privacy…