Area Service Manager

Area Service Manager主要コンテンツへ移動当社は、お客様により良い閲覧体験を提供し、サイトのトラフィックを分析し、コンテンツをパーソナライズするためにクッキーを使用しています。クッキーの利用方法およびお客様による管理方法については、「Cookie設定」ページをご覧ください。# キャリアを探すArea Service Manager page is loaded## Area Service Manager応募remote type:
月曜日から木曜日は同僚とともに出社勤務、金曜日は業務内容に応じて勤務場所を選択できます。locations:
Carrollton, Texastime type:
フルタイムposted on:
募集開始 - 今日job requisition :
JR-6770私たちのミッションにぜひご参加ください。建物、住宅、輸送分野において、快適で持続可能かつ効率的な気候ソリューションを提供する世界的リーダーとして、私たちには地球を最優先する責任があります。私たちにとってトレーン・テクノロジーズ、および当社の事業(〜を含む)を通じてトレーン登録商標およびサーモキングサステナビリティは、私たちのビジネスの手法であるだけでなく、ビジネスそのものです。世界が直面する課題を、インパクトのある可能性として捉える勇気はありますか?より良い未来の実現に貢献したいとお考えですか?もし答えが「はい」なら、持続可能な世界のために、共に新たな可能性へ大胆に挑戦する仲間として、ぜひご検討ください。当社について詳しく知る福利仕事でも家庭でもあなたがより豊かに活躍できるよう設計されています。私たちは果敢に前進します。**作業場所:**月曜日から木曜日は同僚とともに出社勤務、金曜日は業務内容に応じて勤務場所を選択できます。
** What's in it for you:
** Trane in Dallas / Carrollton is hiring for an Area Service Manager to join our team!  In this role, you will be responsible for providing the leadership for all activities involving Service Repair, Upgrades/Enhancements, Service Agreements, and installation of new equipment lifetime of connectivity with that customer.  Processes within that oversight include working with sales to provide timely service agreement pricing to customer support of sales through contract pricing on parts and service, field service coordination, technicians recruitment, training and development management of technicians, invoicing and collections, and customer satisfaction.

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* What you will do:

*** P&L responsibility, provide monthly revenue forecasting, help drive service agreement base growth, repairs/installation/service turnkey growth by partnering with the acquisition team (sales).
* Budget Control Responsibilities including expenses as compared to targets for overhead items such as fleet, uniforms, tools and safety equipment.
* Risk mitigation - responsible for managing risk in service agreements, service turnkey and repairs work.
* Oversee the service coordination function to respond efficiently to customers, ensure technicians’ training and skill level is appropriately balanced to service customers, and leverage resources across the district.  This includes emergency repair, regular maintenance contracts, scheduled work and upgrades, installations, replacement components, and long-term service agreements.
* Effectively attract, coach, counsel, train and develop all service employees.  Drive continuous improvement through company performance management process and technical product training programs available.  Develop employee skill levels, including customer service, process and technical skills to the highest degree possible.
* Confirm margin expectations are met during sales and fulfillment activities. Maximize cash flow by ensuring invoices are generated immediately upon completion of work, managing expense budgets, and increasing utilization of the service team.
Ensure that standard service work processes are created and followed.  Improve transactional processes impacting the customer experience and increase overall customer satisfaction.
* Ensure environmental, health and safety compliance within service team.  Provide training to all employees to ensure a safe and productive work environment both in the shop and at customer sites.
* Travel to customer job sites is required, which may include outdoor work and/or work in mechanical/equipment rooms.  During the site visits, the employee may be exposed to variable weather conditions; moving…