Regional Operations Manager

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best‑in‑class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued and your development supported. Ryerson offers a dynamic, quality‑focused environment, ideal for advancing your career and making your mark in the metals industry.

As a Multi Market Operations Manager at Ryerson, you will be responsible for providing guidance and leadership to branch Operations Managers and lead supervisors within the specified territory, as well as supporting local supervisors and warehouse employees.

• Work with Operations Managers (direct reports) on accountability to financial and operational responsibilities. Partner with other Operations team members to drive safety initiatives, productivity improvements, quality, on time delivery, equipment maintenance, and CAPEX.
• Utilize and monitor KPI metrics for operations and provide updates to the leadership team and other stakeholders. Act as a resource for operations leadership in the field to remove roadblocks and drive the Ryerson Production System forward.
• Oversee the facility and truck fleet management, including ensuring all equipment is fully utilized in order to service the warehouse properly. Takes ownership of DOT compliance for all private fleet drivers within the multi‑market.
• Oversee machine and building maintenance ensuring preventative maintenance programs are in place and followed to minimize downtime.
• Review and approve proposed promotions, dismissals or disciplinary actions for warehouse employees.
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice.

• Bachelors Degree required.
• 5‑10 years in a management role in a metals processing or distribution industry is preferred.
• Demonstrated leadership skills with the ability to train and mentor employees.
• Solid understanding of the Occupational Health and Safety Act (OHSA) and DOT regulations if managing a private fleet.
• Demonstrated experience in continuous improvement initiatives – e.g., lean manufacturing, 5S, 6‑sigma etc.
• Exposure to contract negotiations, communication with Business Agents, and administration of Collective Agreements and Grievance Processes (where applicable).
• Knowledge of statistical process control, warehousing, metal handling, equipment operation, and transportation regulations and procedures.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.