Hybrid Customer Experience Team Lead
Job in
Carrollton, Dallas County, Texas, 75011, USA
Listed on 2026-08-02
Listing for:
Veritiv Corporation
Full Time
position Listed on 2026-08-02
Job specializations:
-
Management
Client Relationship Management -
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Veritiv Corporation in Carrollton is seeking a Customer Service Team Manager to lead a 5–10 member team, shape customer service strategy, and drive a customer-focused culture. You will manage escalations, coach staff, and collaborate with internal partners to optimize processes and metrics.
The role requires a Bachelor’s degree and 5–10 years of related experience, including 1–3 years in supervision. Hybrid work model out of Carrollton with comprehensive benefits and professional development
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