Marketing Operations Specialist

Responsibilities

The Marketing Operations Specialist I supports regional marketing initiatives by assisting with market research, maintaining marketing systems, preparing operational reports, and supporting business intelligence activities. Working under the guidance of marketing leadership, this position develops an understanding of regional markets, marketing operations, and business development support while contributing to research, data management, and process improvement initiatives. Present a positive customer and employee service attitude and understanding of ECS Core Values.

• Conduct market, client, industry, and competitive research to support business development initiatives
• Monitor procurement websites, capital improvement programs, and regional opportunities to identify potential pursuits
• Compile, organize, and maintain market intelligence, client data, stakeholder lists, and opportunity tracking
• Maintain marketing databases, business intelligence tools, and operational platforms, including Biz Cred
• Track on-call contracts, contract renewals, regional opportunities, and other marketing activities
• Prepare recurring reports, dashboards, metrics, and data analyses to support decision-making
• Ensure the accuracy, consistency, and integrity of marketing data and reporting
• Support process improvement initiatives by developing standardized tracking tools, documenting workflows, and identifying operational efficiencies
• Assist with the implementation and adoption of new technologies, automation tools, and marketing systems
• Provide research and operational support for regional marketing initiatives, growth strategies, and special projects
• Perform other duties as assigned

• 1 year of experience in marketing, market research, data analysis, business operations, or a related field (Experience with in the architecture, engineering, and construction (AEC) industry is preferred)
• Bachelor's degree in Marketing, Business Administration, Communications, or a related field; or equivalent combination of education and experience
• If driving for, or on behalf of, any ECS subsidiary, a valid driver’s license is required
• Basic understanding of marketing principles and business research techniques
• Strong research, analytical, and organizational skills
• Ability to gather, organize, and summarize information from multiple sources
• Proficiency in Microsoft Excel, Word, PowerPoint, and other Microsoft Office applications
• Ability to learn CRM systems, marketing databases, and reporting tools
• Strong attention to detail and commitment to data accuracy
• Effective written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Self‑motivated with a willingness to learn new technologies and processes
• Ability to work collaboratively in a team environment

ECS is an Equal Opportunity Employer. To learn more, .