Store Manager, Retail & Store Manager

Job Details

Job Location:

101 - Carrollton Park Shopping Center - Carrollton, TX 75006

The Store Manager is accountable for driving business results through effective selection, training and coaching of the store team in the key areas of sales, customer service, merchandise presentation, operations, human resources and loss prevention. Work with upper management in executing and enforcing company policies and procedures.

• Open and close store based on company guidelines. Know concepts of visual presentation and use this knowledge to executive and maintain merchandise changes. Manage loss prevention practices to safeguard company funds, property and store inventory from internal and external losses.
• Maintain store appearance including product replenishment, general housekeeping of store and completing opening and closing procedures.
• Communicate with District Manager in regard to all operational activities.
• Ensure effective execution of all sale promotions.
• Demonstrate leadership abilities in driving sales productivity and communicate sales goals daily to all staff members.
• Demonstrate customer service techniques by ensuring a high level of interaction with customers. Train staff how to present and assist customers in merchandise selections.
• Maintain a high level of customer service by ensuring that merchandising/recovery is completed and that register and cash wrap area is processing customers in a timely manner.
• Ensure accurate execution of promotional set‑up of store. Hands on involvement in floor moves and visual merchandising initiatives. Maintain all wall displays and merchandise using required display fixtures.
• Ensure new staff members are trained per company standards. Ensure that hiring practices result in quality staff members. Address substandard performance with fair and consistent corrective action.
• Set and communicate clear performance expectations. Train and develop staff. Demonstrate leadership initiative through clear direction. Motivate staff through positive interactions.
• Ensure proper cash control and banking procedures within company policy. Maintain payroll within established guidelines.
• Educate staff members of potential causes of shrink. Ensure compliance with company security and loss prevention policies and programs. Keep alarm system functional and perform alarm tests regularly.
• Maintain neatness and cleanliness of store. Maintain store equipment in proper working condition.
• Maintain store-level compliance with company standards of safety, security, facility maintenance, and postings/notifications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Customer Oriented – Ability to take care of the customers’ needs while following company procedures.
• Friendly – Ability to exhibit a cheerful demeanor toward others.
• Energetic – Ability to work at a sustained pace and produce quality work.
• Enthusiastic – Ability to bring energy to the performance of a task.
• Motivation – Ability to inspire oneself and others to reach a goal and/or perform to the best of their ability.
• Team Builder – Ability to convince a group of people to work toward a goal.
• Honesty / Integrity – Ability to be truthful and be seen as credible in the workplace.
• Management Skills – Ability to organize and direct oneself and effectively supervise others.
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Responsible – Ability to be held accountable or answerable for one’s conduct.
• Delegating Responsibility – Ability to allocate authority and/or task responsibility to appropriate people.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Ambition – The drive to achieve personal advancement.
• Assertiveness – Ability to act in a self‑confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Initiative – Ability to make decisions or take…