Sales Executive

SALES EXECUTIVE

Secure and maintain new and existing service/maintenance accounts, repair work, modernization projects, and develop and maintain strong relationships with new and existing customers so that the branch meets annual revenue goals. May also bid on new installation and modernization jobs. This position exercises discretion and independent judgement with respect to matters of significance.

• Exceed sales goals and quotas by utilizing company tools for service and repair growth and cancellation reduction.
• Manage service accounts by visiting customers within assigned territory, to develop ongoing relationships with customers and build an understanding of their needs and wants, including building relationships with any associated groups.
• Develop capital plans for customers to address their short-and long-term building needs.
• Maintain a strong working knowledge of company products by attending training classes and studying factory equipment manuals and supplier information, including developing knowledge of local elevator code requirements.
• Prepare repair job proposals by estimating labor and other job costs using estimating software program. For items not in the program, obtain price estimates from suppliers and manually calculate, including reviewing blueprints, surveying equipment and interfacing with operations personnel for additional input and approvals.
• Prepare service contract bids, including reviewing blueprints and surveying equipment when necessary and interfacing with operations personnel for additional input and approvals.
• Receive and respond to written and oral questions related to quoted repairs and service contracts, including performing follow-up with customers on all service and repair proposals.
• Monitor the status of current service contracts by visiting jobsites and customers within assigned territory, ensuring customer satisfaction with service; resolves outstanding issues.
• Contact service customers regarding contract renewal prior to contract expiration; advise of price increases if appropriate.
• Keep timely, well-organized records of sales activities including but not limited to proposals, bookings, losses and cancellations, using company-provided sales management software.
• Utilize systems to perform various tracking functions.
• Assist in A/R collection efforts to ensure prompt payment from customers.
• Conduct customer follow-up on all proposals.
• Visit project sites when necessary and work with the operations department to ensure customer needs and deadlines are being met.
• Identify and communicate impact of sales plan on financial statement.
• Handle substantial maintenance and modernization RFP bids.
• Actively bid on all new service and modernization business.
• Conduct portfolio analysis to identify and connect with the decision maker of an organization, learn when buildings come off service/bids will be released, and determine real opportunities.
• Interact with operations manager to survey potential jobs, effectively and efficiently put together estimates and proposals.
• Lead Fujitec and sales presentations at customer/consultant meetings and lunch-and-learns.

• Education:
  
  Bachelor’s in related
• Experience:
  
  Minimum 3 years in related
• Requires a valid driver’s license and a satisfactory Motor Vehicle Report.
• Local Travel Expectations: 60%

• Technical Professional Knowledge
• Teamwork and Cooperation
• Communication
• Customer Service Orientation
• Initiative
• Performance Motivation
• Planning and Organizing
• Sales Ability
• Information Seeking
• Problem Assessment

• Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate.
• Requires prompt, reliable, regular, and in-person attendance at the office to oversee shared services functions and/or employees, normally achieved by working standard business hours. Certain positions will require a flexibility of working hours to meet the demands of the job and the direction of the manager.

• Prolonged periods of standing and walking.
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times.

0 - None

Fujitec America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.