Sales Trainee

Job Purpose

Our Sales Trainee role is tailored for individuals at the entry‑level who are enthusiastic about building a career in sales. As a Sales Trainee, you will receive extensive training with our Customer Service, Operations, and Sales teams to acquire the essential skills and knowledge required for a successful sales career. This position involves working closely with an experienced Sales Representative who will provide support and contribute to the development plan aimed at transitioning this position into a Sales Representative role within a 24‑36 month period.

• Participate in training programs to learn the products, services, and sales techniques.
• Shadow experienced Sales Representatives to gain practical experience in the field.
• Learn to identify potential customers and understand their needs and preferences.
• Assist in preparing and delivering sales presentations to potential customers.
• Collaborate with team members to achieve sales targets and objectives.
• Act as the first point of contact for customer queries and complaints and resolve these, referring complex issues to others and ensuring that the customer receives an appropriate response.
• Schedule follow‑up actions and enter relevant information into the customer relationship management system after each contact to create a call plan and ensure that the organization has quality data to enable effective customer retention and business development activities.
• Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure the work adheres to those standards.
• Prioritize own workflow and ensure work is completed to the required standards of productivity, quality, and timeliness; use performance management systems to improve personal performance.
• Additional duties as required.

• Eagerness to learn and develop a career in sales.
• Ability to work collaboratively in a team environment.
• Basic understanding of sales principles and techniques.
• Positive attitude and willingness to take initiative.
• Goal‑oriented and results‑driven mindset.

$63,000 - $70,700

• 1‑3 years of related job experience.
• Ability to manage multiple projects, work under pressure, and adapt to sudden changes in the work environment.
• Ability to work in a team environment.
• Ability to work quickly and efficiently.
• Excellent verbal, written, people, and diplomacy skills.
• Proficient with Microsoft Office Suite.
• Strong customer service skills (friendly, courteous and helpful).

• High School Diploma (Preferred).

• A significant portion of the job responsibilities will require computer work that involves the continuous use of the fingers, hands, wrists, and sitting for long periods of time.
• The position also requires frequent lifting and/or moving up to 10 pounds.
• The position requires work in an office as well as travel to customers, suppliers, group meetings, etc.

• Engaging and inclusive culture with employee‑led Employee Resource Groups, Veritiv Cultural Alliance, recognition platform, etc.
• Extensive training opportunities, professional development programs, career pathing, and mentorship opportunities.
• Collaborative atmosphere with our customers and suppliers to create healthier, safer and more sustainable communities through our responsible operations and innovative solutions.
• Healthcare benefits (including medical, dental, vision, and health savings account), life, AD&D, and disability insurance, 401k, paid time off, tuition reimbursement, employee assistance program, and other fringe benefits.