Detention Shift Supervisor

JOB TITLE:

Detention Shift Supervisor
DEPARTMENT/DIVISION:
Police

REPORTS TO:

Detention Center Manager

SUMMARY:

Responsible for providing shift supervision of Detention Officers performing daily duties. Performs duties of Detention Officers and completes daily reports for Sergeants; monitors civilian workers; and monitors suicidal and combative detainees. Work is performed with limited supervision.

ESSENTIAL JOB FUNCTIONS:

Supervises detention staff to include assigning and monitoring work, training staff on proper work procedures, and providing direction.
Prepares and maintains legal documents and files on prisoners detained in the City jail, which includes: initiating booking procedures; gathering a variety of intake information on prisoners, including medical histories; inputting charges into applicable database; preparing paperwork for submittal to the Judge; photographing and fingerprinting prisoners; performing running criminal histories; providing Officers with warrant information; searching prisoners; and/or, performing other related activities.
Supervises the behavior of prisoners in holding and jail cells, ensuring the safety and security of the jail.
Supervises jail house operations such as washing and issuing blankets, shoes, and mats; preparing simple meals for prisoners; prisoner escorting; and monitoring video surveillance.
Supervises administrative support activities such as maintaining records and logs; answering telephones; maintaining the entry and exit of jail area; completing bond forms; and sending teletypes to external agencies.
Supervises customer service interactions.
Prepares daily reports of shift activity.
Provides testimony during court hearings as required.
Performs other duties as assigned.

SUPERVISORY/BUDGET RESPONSIBILITIES:

Supervisory responsibility over Detention Officers.

KNOWLEDGE, SKILLS, AND ABILITIES:

Knowledge of customer service principles;
Knowledge of jail booking procedures;
Knowledge of recordkeeping principles and practices;
Knowledge of filing techniques;
Skilled in preparing simple meals;
Skilled in fingerprinting;
Skilled in handling multiple tasks simultaneously;
Skilled in monitoring and restraining inmates;
Skilled in operating modern office equipment;
Skilled in mitigating hostile situations;
Skilled in keyboarding;
Skilled in reading, interpreting, applying, and explaining rules, regulations, policies, and procedures;
Skilled in maintaining sensitive and confidential information;
Skilled in operating a computer and related software applications;
Skilled in communicating effectively with a variety of individuals.

MINIMUM QUALIFICATIONS:

High School Diploma or G.E.D.
Two years as a Senior Officer or Detention Officer.
Two years of supervisory experience.
CPR Certification.
First Aid Certification
AED Certification.
NCIC/TCIC Certifications.
TCOLE Certification.
Must be able to work twelve (12) hour shifts including nights, weekends, evenings and holidays.

PREFERENCES:

None.

WORKING CONDITIONS:

Frequent balancing, reaching, sitting, standing, walking, stooping, kneeling, crouching, talking, seeing, hearing, smelling, and manual dexterity.
Occasional lifting and carrying of over 100 pounds.
Work is typically performed in a jail setting.
Exposure to fumes, airborne particles, infectious diseases, criminal suspects, and prison inmates.

CONDITIONS OF EMPLOYMENT:

Must pass pre-employment drug test.
Must pass criminal history check.
Must pass motor vehicle records check.