Alarm Helper

Job Description

Assist technician with installation, service, and troubleshooting of fire alarm systems and related equipment, including residential, commercial, and industrial buildings. Learn to use project drawings for accurate interpretation of installation requirements, pull wire, mount back boxes, terminate devices, read blueprints, and use appropriate tools such as powered hand tools, lifts, and ladders. Keep the work area clean and maintain a professional appearance.

• Learn by paying attention and participating with all that is being asked within all aspects of the fire alarm trade
• Assist technician with installation, service, and troubleshooting of fire alarm systems along with all its related equipment
• Assist technician with installation of fire alarm systems in residential, commercial, and industrial buildings
• Learn and use project drawings to accurately and entirely interpret and installation requirement details and layout as needed
• Pull wire, mount back boxes, terminate devices, frequently climb ladders, read blueprints, layout, keep clean work area, and use appropriate equipment for any specific job such as powered hand tools, tools, lifts, etc.
• Other duties as assigned

• Believe in, live, and support our mission statement, core values and business plan daily
• Safety first
• Ensure timely and complete submittal of JSAs, toolbox talks, audit forms, etc.
• Ensure timely and accurate incident and accident reporting
• Hold yourself accountable for all safety initiatives
• Hold yourself accountable for safe driving of company vehicles
• Ensure awareness and support of stop work authority
• Complete all training requirements – safety, certifications, etc.
• Submit accurate timesheet – job numbers/names, OT and travel pay, completed on time, support transition to electronic timesheet submittal
• Ensure all required documents are complete, accurate and professional, with required signatures
• Ensure proper inventory management – review, update, and approve packing slips – submitted timely, proper material management
• Ensure proper maintenance and care of equipment – trucks, lifts, tools, etc.
• Keep jobsites clean and organized
• Ensure production efficiency – awareness of budget vs. actual labor hours and proactive communication with superintendent
• Support and ensure adherence to company SOPs – purchase orders, change orders, etc.
• Timeliness – at the job on time; attendance; communication with supervisor; paperwork
• Ensure customer satisfaction and respond to customer satisfaction survey feedback improvement opportunities
• Maintain quality control i.e., reduce the need for return trips and warranty work
• Maintain a professional appearance
• Communicate effectively and professionally within the department and with internal and external customers
• Teamwork – maintain positive interactions within your team, local office, etc.
• Actively participate in required team meetings
• Ability to work overtime, out of town or on‑call as needed

• Basic math and reading
• Understand and follow basic safety procedures
• Minimum education of high school diploma or equivalent

• 2 years of experience as a fire alarm helper, preferred

• Physical stamina and ability to perform laborious and strenuous work for extended hours, including overtime up to 20 hours per week, if necessary
• Good communication skills
• Sense of pride, integrity, and organizational ability
• Must enjoy working independently and outdoors