Senior Commercial HVAC Technician | Elite Service & Growth

A First Call Mechanical Company

SEASONED COMMERICAL HVAC SERVICE TECHNICIAN

Location:

Dallas, TXWHO IS FIRSTCALL MECHANICAL?

First Call Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. First Call serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, First Call is committed to building durable partnerships.

The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

First Call Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW First

Call Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

Competitive Weekly Pay Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans Career Growth & Development
- Company-sponsored education and career advancement programs like the First Call Academy, the Learning & Education Assistance Program (LEAP), and the First Call Progression Program Generous Referral Bonus of $2,500 per referral

Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

POSITION OVERVIEW We are currently seeking an experienced Commercial HVAC Service Technician to join our fast-growing team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as an active EPA Certification.

JOB RESPONSIBILITIES Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems, and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs with no mistakes/callbacks

Perform maintenance and service repairs, install new units, or replace parts of existing units according to specifications of 15 tons+Maintain larger PM contracts with more than 5 units

Repair or replace defective parts in units and equipment and their controls

Service and troubleshooting mini-splits and/or replacing smaller RTU’s and mini-splits for 15 tons or less Communicate with Dispatch to ensure completion of scheduled jobs Maintain preventative maintenance schedules and procedures for customers

Provide elite customer service to every customer encountered

ACCOUNTABILITIES Continual learning and development in the body of knowledge through First Call Academy, to ensure we set the bar for skill level in the industry

Elite level of customer service, to ensure we continue to be the First Call our customers make for their HVAC needs

ORGANIZATIONAL ALIGNMENT This position reports to the local Service Manager and is responsible for engaging with the service team and all of our customers.

Valid Driver's License w/acceptable driving record

Active EPA Certification5+ years’ of experience in a commercial HVAC setting

OSHA 10 Certification Manufacturer Certification is preferred

Available to work flexible hours and on-call shifts as needed

Strong mechanical aptitude and problem-solving skills

BEHAVIORAL PROFILE Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively communicate with the customer by checking in and out with them on jobs. Able to explain the problems and resolution in a manner that the customer can understand. Closely communicate issues/concerns/updates with account…