Installer - Banking Equipment; Physical Banking Equipment

Convergint is looking for a full-time, enthusiastic, results driven and forward-thinking Banking Service Technician to join our amazing culture. In this role, you will troubleshoot, repair, and perform preventive maintenance on banking equipment including alarm systems, CCTV, pneumatic drive-ups, ATMs, vaults, safe deposit boxes, etc. Must have good verbal, written, and interpersonal communication skills. As a Banking Service Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.

You have a passion for providing world‑class service to customers, colleagues and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces equal opportunity and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Banking Service Technician.

With 20‑years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 values and beliefs which drive our unmatched culture, making us the #1 global, serviced‑based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.

• Convergint’s greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague‑first culture and referring top talent to the Talent Acquisition Team and hiring managers.
• Install and assemble banking equipment according to manufacturer specifications and customer requirements.
• Remove, relocate, and replace existing equipment during branch renovations or upgrades.
• Perform preventive maintenance and repairs on ATMs, vault doors, safes, cash dispensers, and related banking equipment.
• Troubleshoot mechanical, electrical, and electronic issues.
• Read and interpret blueprints, schematics, installation drawings, and technical manuals.
• Coordinate with project managers, contractors, branch personnel, and equipment manufacturers.
• Ensure all installations comply with safety regulations, security standards, and company procedures.
• Conduct equipment testing and operational inspections upon completion of installations.
• Maintain accurate service records, installation reports, and inventory documentation.
• Travel to customer sites as required, including overnight travel when necessary.
• Operate hand tools, power tools, forklifts, lifts, and other installation equipment safely.
• Train customers on proper operation and basic maintenance of installed equipment.

• Working knowledge of drive up, locking and electronic systems specific to banking industry.
• Basic knowledge of Digital Video Recorders (DVRs) and Network Video Recorders (NVRs) connected to the remote system.
• Solid knowledge of mechanical and electrical systems.
• Customer Focus – Maintaining awareness of and seeking to meet customers’ needs and wants.
• Strong communication skills both oral and written.
• Adaptability – Responds effectively to changes in situation or information.

• 10 Company Holidays and Paid Time Off starting at 13 days annually
• Fun & Laughter Day Off
• Medical, Dental & Vision Plan
• Life insurance & Disability Plan
• Wellness Program
• 401K Matching Plan
• Colleague Assistance Program
• Tuition reimbursement
• Competitive salary and compensation plan
• Vehicle reimbursement plan or company vehicle
• Corporate Social Responsibility Day
• Cell phone reimbursement (if applicable)
• Paid parental leave

Education:

High School/GED or equivalent experience

• Ability to read blueprints and technical drawings.
• 1 year of previous banking specialist experience within a commercial, industrial, or facilities operation setting.
• Experience in 1 or more of the following industries: electronic, fire alarm & life safety, and/or building automation
• Experience with Hamilton and Diebold Systems

• Technical diploma and/or equivalent trade experience (e.g. Electrician)
• Technical, mechanical, electrical, or construction experience
• Proficiency in Microsoft Office and mobile reporting applications

Convergint is an Equal Opportunity Employer.