Library Assistant

This is a full-time, FLSA non-exempt position with the Carson City Library

Under general supervision, provides technical support work, including circulation, reference, computer lab, cataloging, patron assistance, and book processing.

• Employer-Paid PERS: $20.5362 - $28.7506 hourly / $42,715.40 - $59,801.30 annually
• Employee/Employer-Paid PERS: $24.7745 - $34.6843 hourly / $51,530.96 - $72,143.24 annually

To learn more about the Nevada Public Employees' Retirement System (PERS).

This position is covered by the Carson City Employees Association. The current collective bargaining agreement outlines the generous benefits offered to Carson City employees.

This class specification lists the major duties and requirements of the job and is not all-inclusive. Incumbent(s) may be expected to perform job-related duties other than those contained in this document and may be required to have specific job-related knowledge and skills.

• Performs complex technical and/or specialized library support work, which requires the exercise of independent judgment, the application of technical skills and a knowledge of detailed or specialized activities related to the library function(s) to which assigned.
• Answers patron questions and instructs patrons in the use of specialized library computerized systems.
• Shelving and general upkeep of library materials and facilities.
• Locates materials for patrons, retrieves reserve books, renews and checks books in and out and receives and records monies.
• Calculates and records fines and payments; types and mails overdue notices and bills.
• Processes books by labeling, stamping and affixing covers, pockets and cards; routes processed materials to appropriate destination.
• Interacts extensively, both in person and over the telephone, with patrons, district-wide staff and management, outside agencies, vendors, and other libraries.
• Orders additions to the collection following established guidelines; uses various computer systems to enter, edit and retrieve information; assigns call numbers to books and ensures appropriate documentation utilizing computerized systems.
• Receives and processes interlibrary loan requests and records all transactions.
• Receives and processes reserve requests; maintains reserve materials.
• Maintains accurate records and files.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing/participating as a member of a work team.
• Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; provides information which requires the use of judgment and interpretation of policies and rules.
• May oversee and train volunteers and part-time staff others in work procedures.
• Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.

Knowledge of:

• Library services, functions, reference materials and automated systems.
• Standard terminology and practices of library support work.
• Library public desk etiquette and methods of providing information.
• Business arithmetic.
• Standard office practices and procedures, including the use of standard office equipment.
• Computer applications related to library services.
• Financial record keeping and bookkeeping practices and techniques.
• Record keeping principles and practices.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.

Skill in:

• Performing technical, specialized, complex, difficult or technical office support work.
• Explaining and applying library policies and procedures.
• Answering patrons' questions.
• Instructing patrons in the use of specialized automated library systems.
• Exercising sound independent judgment within established guidelines.
• Performing a variety of office support work, including maintaining records and files, typing and data entry.
• Organizing, maintaining and researching office files.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Dealing successfully with commissioners, city staff at various levels, the public, in person and over the telephone.

Equivalent to two (2) years of college level course work in library sciences; AND two (2) years of library customer service/support experience; OR an equivalent combination of education, training and experience as determined by Human Resources.

• May be required to possess valid driver's license.

Under general supervision, incumbents at this level are given assignments and objectives that are governed by specifically…